Change Management & Reporting Coordinator

Turner & Townsend • Edmonton, AB

7d • CA$75,000 - CA$120,000 • Hybrid

About The Position

The Change Management & Reporting Coordinator supports organizational change initiatives by developing training programs, creating user‑friendly learning materials, and ensuring employees can confidently adopt new systems and processes. This role also supports reporting activities by working across multiple software platforms to gather information, understand workflows, and translate system functionality into clear documentation and training resources. Strong communication, technical proficiency, and the ability to simplify complex information are essential.

Requirements

• Experience developing structured learning content, training plans, and user‑friendly documentation.
• Ability to communicate clearly, simplify technical concepts, and present confidently to groups.
• Skilled in Microsoft Office Suite and collaboration tools; able to learn new software quickly.
• Experience with Procore, Intelex, and Power BI, with the ability to translate system workflows into training and reporting content.
• Ability to interpret data, understand reporting structures, and support dashboard or report creation.
• Comfortable working with cross‑functional teams, gathering requirements, and supporting change adoption.
• Strong ability to manage multiple deliverables, timelines, and stakeholder needs.

Responsibilities

• Design and develop training programs that support new processes, tools, and organizational changes.
• Build structured lesson plans outlining objectives, content flow, activities, and assessments.
• Create high‑quality materials to support training delivery and end‑user support, including:
• Facilitate instructor‑led sessions with demonstrations and hands‑on practice.
• Develop digital modules, walkthroughs, and tutorials for independent learning.
• Produce concise, easy‑to‑use resources that reinforce key tasks and workflows.
• Deliver clear, engaging written content and presentations that simplify complex concepts for diverse audiences.
• Use Microsoft Outlook, Teams, Word, Excel, PowerPoint, and SharePoint to build, manage, and deliver training and reporting content.
• Work across platforms such as Procore, Intelex, and Power BI to understand workflows, gather reporting requirements, and translate system outputs into training materials and user documentation.
• Assist in creating, updating, and maintaining reporting dashboards, data summaries, and user guidance for reporting tools.

Benefits

• 100% covered health and dental benefits for you and your dependents (including paramedical services)
• Health spending account, to top up expenses not covered in the benefits program
• RRSP option with company matching
• Annual learning and development budget
• Access to a range of online learning tools, and support for career development and growth
• Coverage of one professional membership or license fee per year, if directly related to your role
• Vacation, flex and sick days
• A flexible, hybrid work approach

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed