This role serves as a critical liaison between system office strategy and local market execution, ensuring that Ministry-level decisions are effectively translated into market-specific actions. The specialist will lead engagement efforts, conduct change impact assessments to address readiness needs, and facilitate Ministry-driven changes. They will reinforce system office communication strategies for clarity and awareness, adapt system office training plans and materials for successful adoption of new systems and processes, and provide hypercare and floor support during rollouts. Additionally, the specialist will facilitate coordination and bidirectional feedback between the system office, change leaders, and local teams for consistent and timely deployment.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED