Serves as a critical liaison between system office strategy and local market execution, ensuring that Ministry-level decisions are effectively translated into market-specific actions. Leading engagement efforts and conducting change impact assessments to address readiness needs and facilitate Ministry-driven changes. Reinforcing system office communication strategies to ensure clarity and awareness across all impacted groups. Adapting system office training plans and materials to support the successful adoption of new systems and processes. Providing hypercare and floor support during rollouts to guide end users and resolve issues promptly. Facilitating coordination and bidirectional feedback between the system office, change leaders, and local teams to ensure consistent and timely deployment.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED