Change Management Director

U.S. Bank•Minneapolis, MN

1d•Hybrid

About The Position

U.S. Bank is seeking a Change Management Director to join the Operations Change Management Team. The Change Management Director will oversee and execute change strategy for complex or high-impact initiatives, serving as a senior advisor to sponsors and business leaders. This role provides direction and ensures alignment across stakeholders to support successful adoption and delivery of change outcomes. They will partner with Operations leaders to align on strategic priorities, timelines, and delivery, while developing and implementing structured change plans with clear, actionable outcomes.

Requirements

Bachelor's degree, or equivalent work experience
Ten or more years of experience, including leadership of large, complex programs/initiatives with high impact
This role requires working from a U.S. Bank location three (3) or more days per week.

Nice To Haves

Ability to lead and connect change management initiatives across Operational business areas
Technically proficient in change management strategies, building engagement or change management plans
Ability to influence leaders to create plans that increase adoption results to meet desired outcomes
Areas of expertise include relationship management, executive communication, strong problem-solving and conflict resolution
Experience developing feedback loops to engage employees
Central management of standardized tools & templates
Ability to tell the story from a content standpoint and lead through change.
Experience with executing change strategy focused on AI/AI Tool Implementation

Responsibilities

Create change management strategies based on assessment of the impact of the change and impacted work groups.
Develop strong relationships with key stakeholders influencing decisions in line with business unit and enterprise strategy.
Shares appropriate industry and company analyses to achieve strategic insight.
Builds end to end engagement plans with deliverables/dates that enable change and increase knowledge as well as build adoption.
Helps leaders understand how change initiatives may intersect to increase opportunities to connect the dots for target audiences independently.
Works with Operations Partners to ensure change strategies and plans are appropriately executed and teams have materials necessary for desired adoption.

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
Pension