Change Management Consultant (FinOps)

Infinitive Inc • Ashburn, VA

2d

About The Position

Infinitive is a data and AI consultancy that enables its clients to modernize, monetize and operationalize their data to create lasting and substantial value. We possess deep industry and technology expertise to drive and sustain adoption of new capabilities. We match our people and personalities to our clients' culture while bringing the right mix of talent and skills to enable high return on investment. Infinitive has been named “Best Small Firms to Work For” by Consulting Magazine 8 times most recently in 2025. Infinitive has also been named a Washington Post “Top Workplace”, Washington Business Journal “Best Places to Work,” and Virginia Business “Best Places to Work.”

Requirements

• 3–5 years of professional experience in change management, corporate communications, or training delivery—ideally within an IT, cloud, or technology environment.
• 1–2 years of experience working alongside or within Cloud, FinOps, or IT financial management teams. You should be familiar with foundational FinOps concepts (Inform, Optimize, Operate).
• Bachelor’s degree in Communications, Business, Organizational Development, Information Technology, or a related field.
• The Connector: You are skilled at taking technical or financial concepts and translating them into clear, engaging, and actionable steps for everyday teams.
• Strong Content Creation: Proven ability to write clear, engaging copy and design clean, professional training materials or presentations.
• Relationship Builder: Excellent interpersonal skills with the ability to build rapport quickly with both analytical finance professionals and technical engineers.
• Detail-Oriented & Organized: Ability to manage multiple communication schedules and training timelines simultaneously without losing track of details.
• Tool Fluency: Proficiency with collaboration and documentation tools (e.g., Confluence, SharePoint, Jira, MS Teams/Slack) and familiarity with the interface of at least one cloud cost tool (e.g., AWS Cost Explorer, Azure Cost Management, CloudHealth).

Nice To Haves

• FinOps Certified Practitioner (FCP).
• Prosci Certified Change Practitioner or equivalent.

Responsibilities

• Support Impact Assessments: Gather data and conduct stakeholder interviews to assist in identifying how new FinOps processes will impact different engineering and finance workflows.
• Deploy Tactics: Implement structured change management activities using established frameworks (e.g., Prosci ADKAR) to support teams through the FinOps transition.
• Monitor Adoption: Track and report on adoption metrics, usage of new cost-management tools, and compliance with tagging policies to identify areas needing extra support.
• Execute Communication Plans: Draft, schedule, and distribute high-impact communications (emails, newsletter updates, Slack/Teams announcements) explaining new FinOps processes and workflows.
• Address Feedback: Act as a primary point of contact for team feedback, answering questions about new processes and escalating systemic resistance to leadership.
• Develop Training Materials: Create practical, user-friendly training assets, including quick-reference guides, short video tutorials, FAQs, and Confluence/SharePoint documentation.
• Facilitate Workshops: Coordinate and co-facilitate training sessions and workshops aimed at teaching engineering teams how to use cloud cost optimization tools and interpret financial dashboards.
• Onboarding Support: Build FinOps training modules into the standard onboarding process for new engineering and finance hires.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level