Change Management Consultant

Accenture Federal Services•Washington, DC

About The Position

At Accenture Federal Services, our purpose is to make the US federal government stronger and safer, and to improve people's lives. We are a technology company within global Accenture, with over 13,000 employees dedicated to leveraging technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. We are recognized as a Glassdoor Top 100 Best Place to Work, offering a collaborative and supportive community where individuals can grow, learn, and thrive through hands-on experience, certifications, and industry training. We are seeking a Change Management Consultant passionate about helping people and organizations embrace change and drive transformation to enable federal government agencies to achieve their mission-critical initiatives. This role involves building and executing change management strategies, working directly with teams to ensure smooth adoption of new processes, technologies, and ways of working, and crafting actionable plans, engaging stakeholders, and delivering results in complex federal environments.

Requirements

Bachelor’s Degree or equivalent experience
2+ years’ experience in one or a mix of the following areas: Change Management, Workforce Transformation, Agile Change, Change Analytics, Design Thinking
2-3 years of experience delivering change in a federal environment
Familiarity with a digital technology platform (e.g. Salesforce, Pega, ServiceNow, Appian, etc.), a Cloud Service Provider (e.g. Amazon, Microsoft, Google), or Cyber Security
U.S. citizenship required to meet federal client requirements

Nice To Haves

Experience working as a consultant on change management
Certified Change Management Professional (CCMP) Certifications or PROSCI
Experience with designing, developing, and rolling out a change management plan for a mid- or large-scale program
Experience leveraging artificial intelligence (AI) tools and techniques to solve client challenges and enhance change management efforts
Familiar with digital authoring tools like Adobe Creative Cloud, PowToon, Mentimeter, Camtasia, SnagIt, Adobe Captivate, and Articulate 360 to accelerate learning and adoption

Responsibilities

Work closely with project teams to integrate change management strategies into broader project plans.
Collaborate with cross-functional teams and federal stakeholders to align change efforts with organizational goals and mission objectives.
Conduct readiness assessments and change impact analyses to identify risks, challenges, and mitigation strategies.
Develop detailed change management plans, including stakeholder engagement, communications, and training strategies, to support federal client transformation efforts.
Execute change management activities, such as facilitating workshops, conducting impact analyses, and implementing engagement strategies to drive adoption.
Create and deliver tailored communications and materials to prepare and support end-users through change initiatives.
Monitor and evaluate the effectiveness of change management activities, collecting feedback and making real-time adjustments to improve outcomes.
Support the development of tools, templates, and methodologies to enhance the Talent & Organization practice and ensure repeatable success.