Change Enablement Senior Analyst

Cox Enterprises • Atlanta, GA

1d • $89,400 - $134,000 • Hybrid

About The Position

The Change Enablement Senior Specialist is responsible for developing, delivering and measuring change management strategies and plans that maximize employee adoption and minimize resistance for various initiatives and projects across multiple functions. This critical position will work with senior leaders and stakeholders across many parts of the business to drive operational readiness and change management activities. Essential to the success of this position is working within a matrix structure that supports the ability to interact with a diverse team. The Change Enablement Senior Specialist will report to the Senior Manager of Change Enablement within the Finance Continuous Process Improvement team.

Requirements

• BA/BS degree with 4+ years of experience leading change management for complex programs or projects. A candidate may also have a masters degree with 2+ years of experience or a Ph.D. with 1+ year of experience. A non-degreed candidate will have 8+ years of change enablement experience.
• Demonstrated experience managing mid-large, diverse and complex change projects with solid knowledge of change management principles, methodologies and tools
• Experience in analyzing data to inform decisions
• Demonstrated expertise in working with multiple groups across the organization, leveraging flexibility and superior decision making is preferred
• Demonstrated ability to interface and influence senior business leaders
• Strong knowledge and experience with Microsoft Office (Outlook, PowerPoint and Excel) and SharePoint is required.
• Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Nice To Haves

• Candidates with a change management certification (e.g., Prosci) will be given priority review.
• Knowledge and experience with external e-mail clients (Email Open) is preferred

Responsibilities

• Develop change management plans, apply a structured methodology and lead change management activities to support the adoption of the changes required by a project or initiative
• Partner and collaborate with business owners, project managers and key stakeholders to develop and execute change management plans
• Work with project teams to integrate change management activities into overall project plans
• Create actionable deliverables to facilitate change levers, including a communications plan, training plan, sponsor roadmap, coaching plan, resistance management plans and sustainability plans
• Conducts project impact analyses, assessing readiness for change and identifying key stakeholders
• Identify resistance and change management performance gaps and develop/ implement corrective mitigation plans in a timely manner
• Define, measure and monitor success metrics for change progress, outcomes and sustainability, including adoption, utilization, proficiency, benefits realization and performance
• Responsible for coaching leaders on change management, change coaching for their employees and resistance management
• Manage the design, development and delivery of communications, including ad hoc messages, talking points, FAQs, scripts, blogs, presentations and announcements
• Prepare confidential and sensitive information for use by management; draft/prepare reports, correspondence and presentations
• Design message strategies and deliver strategic and tactical communications
• Provide input, document requirements and support the design and delivery of training programs
• Collaborate with team members to support the creation of effective training materials such as: presentations, quick reference sheets, user manuals, workflow charts, etc. required for project delivery
• Stay abreast of change management topic areas, practices and tools
• Lead or support other projects or initiatives as necessary
• Perform other duties as required, including town hall management, engagement events and ad-hoc communications support needed on behalf of the business for people, process and technology changes.

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• health care insurance (medical, dental, vision)
• retirement planning (401(k))
• paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level