Change & Communications Manager

Hathiant • Herndon, VA

2d • Remote

About The Position

AcisTek is seeking qualified professionals to support the Grants.gov Information Technology Services program for the U.S. Department of Health and Human Services, Office of Grants, Division of Information and Solutions. Grants.gov is a highly visible, public-facing federal shared service that provides a centralized platform for applicants to find and apply for federal discretionary grant opportunities and for federal agencies to post, manage, and process grant application packages.

The selected candidate will support the operation, maintenance, enhancement, modernization, security, performance, and user experience of the Grants.gov system. This work supports a mission-critical federal platform used by applicants, grantors, federal agencies, and partner systems across the grants lifecycle. Candidates should be comfortable working in a structured federal IT environment with strong emphasis on service continuity, stakeholder responsiveness, documentation, quality, security, accessibility, and disciplined delivery.

Ideal candidates will bring experience supporting federal IT programs, public-facing web applications, grants management systems, cloud-hosted environments, Agile/SDLC delivery, system operations, application support, testing, cybersecurity, communications, or related technical and program functions. Prior experience with Grants.gov, federal grants systems, HHS, government shared services, or high-volume public-sector platforms is strongly preferred.

Requirements

• 8 years or more of related experience required.
• Editorial planning
• Stakeholder engagement
• Social/blog/newsletter/Listserv/alerts/x‑Alerts
• Presentation coaching
• Data calls & ad‑hoc reports production
• Must be able to perform quarterly stakeholder meetings and Federal User Group meetings
• Semi‑annual strategic sessions
• Accessible materials (508)

Nice To Haves

• Grants.gov, GrantSolutions, or other federal grants management platforms.
• Federal discretionary grants lifecycle, including funding opportunity posting, application package creation, applicant submission, agency download, forms, validations, and acknowledgements.
• Public-facing government websites or shared service platforms with large user communities.
• System-to-system interfaces supporting applicant systems, grantor systems, partner systems, or external federal integrations.
• Federal forms development, Adobe/XDP/PDF forms, XML schemas, web forms, form validation, and Section 508 accessibility.
• HHS, OMB, GAO, OIG, congressional data calls, federal stakeholder reporting, or executive-level federal communications.
• Federal cloud, ATO, POA&M remediation, vulnerability management, disaster recovery, and operational continuity.
• Prior experience with Grants.gov, federal grants systems, HHS, government shared services, or high-volume public-sector platforms is strongly preferred.

Responsibilities

• Create a comprehensive communication strategy that aligns with the change initiative's objectives, understanding the scope of the change, identifying stakeholders, and outlining key messages.
• Customize messages to address the specific needs of executives, employees, and other relevant parties, ensuring clarity and relevance.
• Maintain clarity, consistency, and frequency in communications, crafting messages that are straightforward and easy to understand.
• Serve as a bridge between leadership and staff, translating executive visions into actionable information for employees and relaying feedback to leadership.
• Oversee the selection and use of various communication channels (e.g., emails, newsletters, meetings) to disseminate information effectively.
• Gather feedback and assess the effectiveness of communication strategies, using tools to measure engagement and understanding, allowing for real-time adjustments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior