Change, Communications and Support Specialist

Evolution Cloud Services (EVOCS)

7d•$60 - $65

About The Position

EVOCS is seeking a highly organized and creative Change, Communications & Support Specialist to provide support for a business transformation initiative. In partnership with the Project Leads, this individual will develop change communications, coordinate stakeholder engagement activities, maintain project collaboration sites, and support change management efforts. The ideal candidate combines strong communication and design skills with an understanding of organizational change management principles and thrives in an execution-focused role supporting project success. EVOCS’s journey began with a mission to empower businesses with advisory expertise, empowered with ideal technologies to provide them with comprehensive solutions to grow and prosper. Founded by a team of passionate experts, EVOCS has grown into a trusted partner to a growing number of leaders across their respective industries. Our roots in employee-managed operations reflect our commitment to quality, consistency, and client success. If you enjoy working in a hyper-fast-growing company, are eager to be part of an agile team, and want to be part of our success story, then let’s talk!

Requirements

3–5+ years supporting organizational change, communications, or project management initiatives.
Exceptional written communication and editing skills.
Advanced Microsoft PowerPoint skills with strong visual presentation design capabilities.
Experience designing communication collateral using Microsoft Office and/or design tools (e.g., Canva or Adobe Creative Suite).
Strong SharePoint site design, administration, and content management experience.
Experience coordinating workshops and stakeholder engagement activities.
Understanding of stakeholder mapping, stakeholder heat maps, and engagement planning.
Working knowledge of Prosci ADKAR or similar organizational change management methodologies.
Strong organizational skills with the ability to manage multiple priorities simultaneously.
High attention to detail and ability to work independently in a fast-paced project environment.

Nice To Haves

Experience supporting digital transformation or enterprise technology projects.
Familiarity with Microsoft 365 collaboration tools (Teams, SharePoint, Planner, Forms).
Experience working with cross-functional business and technology teams.
Knowledge of change management best practices and communications planning.

Responsibilities

Develop and write clear, engaging communications for multiple stakeholder audiences.
Create presentations, briefing materials, newsletters, FAQs, talking points, and other communication content.
Develop and maintain a communications calendar aligned with project milestones and reporting.
Ensure messaging is consistent with project objectives and organizational branding.
Design professional PowerPoint presentations for executive, leadership, and end-user audiences.
Create visually appealing communication collateral including: One-page summaries, Infographics, Quick reference guides, Posters and digital assets, Workshop materials.
Schedule and coordinate stakeholder meetings, workshops, and training sessions.
Manage invitations, logistics, meeting materials, and follow-up communications.
Support workshop facilitation activities and document outcomes and action items.
Design, organize, and maintain the project SharePoint site.
Develop an intuitive document repository and knowledge management structure.
Ensure project documentation remains current and accessible.
Manage permissions, page updates, navigation, and content governance.
Develop and maintain stakeholder registers and stakeholder heat maps.
Track stakeholder engagement activities and communication touchpoints.
Support stakeholder impact assessments and engagement planning.
Monitor stakeholder feedback and recommend communication actions.
Apply basic ADKAR change management principles to support change planning and execution.
Assist with change impact assessments, readiness activities, and adoption planning.
Support creation of change management deliverables including: Change plans, Readiness assessments, Adoption metrics, Training communications.