Change Communication & Activation Director

Advocate Health and Hospitals Corporation • Charlotte, NC

7d • Remote

About The Position

This is a full-time, remote position responsible for developing and implementing enterprise-wide strategic communication plans aligned with business objectives, culture, and transformation priorities to drive change. The role serves as an advisor to leadership on internal communication needs, translating complex business strategies into clear messages for diverse audiences. It involves identifying organizational barriers to change, guiding teams through transitions, and fostering collaboration across various departments like Marketing, Brand, and External Communications. The position also focuses on internal enterprise storytelling, ensuring message consistency, and promoting two-way communication through feedback loops and advisory councils. The Director will manage and develop communication advisory professionals, coach team members, and promote a culture of high performance and continuous improvement.

Requirements

• Bachelor's degree in Communications, Public Relations, Marketing, Change Management, Journalism or other related field.
• Typically requires 7 years experience in strategic communications with a focus on internal communications and change management, with at least 3 years in a leadership role.
• Expertise in change management methodologies such as Prosci, Agile or Lean Six Sigma.
• Ability to drive innovation and foster a culture of continuous improvement.
• Strong communication and stakeholder management skills.
• Ability to develop relationships across functions and the organization.

Responsibilities

• Develop and implement enterprise-wide strategic communication plans aligned with business objectives, culture, and transformation priorities – geared to drive change.
• Serve as an advisor to leadership on a range of internal communication needs, guiding internal messaging to drive internal leadership visibility and effective communication.
• Translate complex business strategies and transformation initiatives into clear, concise, and compelling messages for diverse internal audiences.
• Identify organizational barriers to change and proactively develop strategies to mitigate resistance.
• Guide teams in navigating transitions, ensuring clarity, confidence, and commitment to new ways of working.
• Collaborate with senior executives, department heads, and cross-functional teams to build consensus and drive organizational alignment around transformation efforts.
• Partner with various key stakeholders on the people communication and activation team, and within other teams across the enterprise such as Marketing, Brand, and External Communications to ensure collaboration and teamwork across all communication efforts.
• Drive internal enterprise storytelling to connect strategies, initiatives, and campaigns across the organization.
• Ensure message consistency and alignment across enterprise, divisions, areas, and departments.
• Foster two-way communication by enabling feedback loops and facilitating dialogue between teammates and leadership.
• Support communication advisory councils and feedback mechanisms to elevate issues and pulse-check effectiveness.
• Help manage and develop communication advisory professionals.
• Coach team members to serve as effective communication advisors to senior leaders.
• Promote a culture of high performance, continuous improvement, and strategic partnership.

Benefits

• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior