Change Analyst-Oracle Health-VA
About The Position
As a member of Oracle Health Government Services’ change control team, the Change Analyst works with federal internal and external teams submitting change requests for federal clients. The role helps ensure the timely, budget-conscious delivery of quality, integrated software solutions that meet client expectations. This involves working with clients to understand and manage their expectations and coordinating with Oracle and third-party vendors to support delivery. The role facilitates federal change requests through the change control process, including documentation, review, approvals, voting, communications, and meetings. The analyst evaluates technical documentation and helps ensure that change requests contain clear implementation plans, testing evidence, outage details, and supporting justifications.
Requirements
- 3–5 years of experience with JIRA or other change-processing tools such as Remedy or ServiceNow.
- 3–5 years of Oracle Health Millennium knowledge.
- Extensive understanding of Atlassian Confluence and Microsoft Office tools, including Word, Excel, PowerPoint, and SharePoint.
- Ability to evaluate technical documentation, identify gaps and inconsistencies, and ensure change requests include clear implementation plans, testing evidence, outage details, and supporting justifications.
Responsibilities
- Facilitate and drive federal change requests.
- Provide requestors with clear guidance on documentation and requirements.
- Coordinate, organize, and transcribe submitted change requests into the Federal Change Control ITSM tool, SDLC.
- Guide clients through change reviews before and during change control board meetings.
- Coordinate Vendor Partner Change Control Board (VPCCB) voting.
- Assist with continual improvement of the change control process.
- Organize and track documentation as change requests move through the approval process.
- Assist with weekly communications about change requests to varying levels of leadership.
- Schedule and attend change control meetings as needed.
- Work effectively both independently and as part of a team.
Benefits
- Medical, dental, and vision insurance, including expert medical opinion.
- Short-term and long-term disability insurance.
- Life insurance and accidental death and dismemberment (AD&D) insurance.
- Supplemental life insurance for employees, spouses, and children.
- Health care and dependent care flexible spending accounts.
- Pre-tax commuter and parking benefits.
- 401(k) savings and investment plan with company match.
- Paid time off, including flexible vacation for eligible salaried employees or accrued vacation for other eligible employees.
- 11 paid holidays.
- Paid sick leave: 72 hours upon hire, refreshed each calendar year, with unused hours carrying over up to a 112-hour cap.
- Paid parental leave.
- Adoption assistance.
- Employee Stock Purchase Plan.
- Financial planning and group legal benefits.
- Voluntary auto, homeowner, and pet insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
