Championship Hospitality Services Assistant (Seasonal)
About The Position
The Championship Hospitality Services Assistant supports the Championship Hospitality staff with administrative tasks and on-site hospitality services for Spectator Championships. Responsibilities include organizing and ordering supplies, updating online marketing and client planning materials, helping with ticket fulfillment and customer resolutions, entering data, conducting research and analysis, and communicating with vendors, clients, and student volunteers. During Championships, the assistant helps set up the office trailer, coordinate client walkthroughs, manage daily equipment and supplies, troubleshoot client ticket issues, and train and coordinate student volunteers. This is a full-time seasonal position based in Frisco, Texas. It may conflict with in-person school or university classes. Travel of up to 20% may be required, including travel to other Championship sites. The position may require overtime, including weekends and shifts of up to 15 hours per day, and extended periods of standing.
Requirements
- High school diploma or equivalent.
- Knowledge of business operations, preferably with an emphasis in administrative support.
- Knowledge of internet and web-based software.
- Knowledge of Google Workspace and MS Office Suite, or other technology.
- Ability to travel up to 20%.
- Ability to stand for extended periods, 6 or more hours per day.
- Ability to work overtime, including weekends, sometimes up to 15 hours per day.
Nice To Haves
- College senior seeking an internship or a recent graduate.
- Business operations knowledge with an emphasis in administrative support.
Responsibilities
- Manage the inventory, ordering, and organization of hospitality supplies.
- Assist in updating online marketing and hospitality client planning materials.
- Learn the hospitality ticketing system to assist staff with ticket fulfillment and customer resolutions.
- Assist with data entry across various platforms.
- Conduct research tasks such as data analysis and client feedback analysis.
- Assist with vendor, client, and student volunteer communication leading up to Championships.
- Arrive early to assist with office trailer setup.
- Help coordinate and manage hospitality client walkthroughs before Championships.
- Assist with the daily management of wristbands, radios, scanners, golf carts, and supplies.
- Serve as a touchpoint for client ticket troubleshooting and customer service.
- Assist with training, daily communication, and task coordination for student volunteers.
- Contribute to a respectful and inclusive team environment and help uphold the organization's shared values.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
