Championship Hospitality Services Assistant (Seasonal)

PGA•Frisco, TX

1d•Onsite

About The Position

The Championship Hospitality Services Assistant supports the Championship Hospitality staff with administrative tasks and on-site execution of the Hospitality Services Program for spectator championships. Responsibilities include managing supplies and inventory, updating planning materials, assisting with ticketing and customer service, performing data entry and research, and supporting communication with vendors, clients, and student volunteers. On championship sites, the assistant helps prepare the office trailer, coordinate client walkthroughs, manage event equipment and supplies, resolve client ticket issues, and coordinate student volunteers. This is a full-time seasonal position based in Frisco, Texas. The position may conflict with in-person class schedules. Travel of up to 20% may be required, including travel to other championship sites. The role requires extended periods of standing and overtime, including weekends, sometimes for up to 15 hours per day. The position has no supervisory or budgetary responsibility.

Requirements

High school diploma or equivalent.
Knowledge of business operations.
Knowledge of internet and web-based software.
Knowledge of Google Workspace, MS Office Suite, or other technology.
Ability to travel up to 20%.
Ability to stand for extended periods, six or more hours per day.
Ability to work overtime, including weekends, sometimes up to 15 hours per day.

Nice To Haves

College senior seeking an internship or a recent graduate.
Business operations knowledge with a preferred emphasis in administrative support.

Responsibilities

Manage the inventory, ordering, and organization of hospitality supplies.
Assist in updating online marketing and hospitality client planning materials.
Learn the hospitality ticketing system and assist staff with fulfillment and customer resolutions.
Assist with data entry across various platforms.
Perform research tasks, including data analysis and client feedback analysis.
Assist with vendor, client, and student volunteer communication leading up to championships.
Assist with on-site execution of the Hospitality Services Program for spectator championships.
Arrive early to assist with office trailer setup.
Help coordinate and manage hospitality client walkthroughs before championships.
Assist in the daily management of wristbands, radios, scanners, golf carts, and supplies.
Serve as a point of contact for client ticket troubleshooting and customer service.
Assist with training, daily communication, and task coordination for student volunteers.
Contribute to a respectful and inclusive team environment and support the organization’s shared values.