Chair Car Driver

CATALDO AMBULANCE BUSINESS TRUST•Holyoke, MA
•$17 - $23

About The Position

A chair car/wheelchair van driver provides safe and efficient non-emergency transportation for disabled, handicapped, or elderly persons traveling to and from destinations such as medical appointments, procedures, and healthcare facilities. Drivers assist patients entering and exiting the vehicle, secure wheelchairs, and ensure safety throughout the trip. The position may suit people interested in healthcare experience, community service, or assisting elderly and disabled people. The role requires a high school diploma or GED, a current valid Massachusetts driver’s license, and at least one year of driving experience. CPR certification is required; training and certification can be provided if needed. Computer-systems experience is required, while experience with web-based applications and some Microsoft Office applications is preferred. Applicants must be at least 19 years old and pass a pre-hire lift test and physical, drug screening, background check and Massachusetts CORI check, and motor vehicle record verification. The CORI and driving record are verified annually, and employees must comply with drug screening requirements. The work has significant physical demands, including lifting and maneuvering more than 125 pounds with assistance, carrying that weight up and down stairs, maneuvering a patient-loaded wheelchair up and down three stairs, and being able to sit or stand for long periods. The role also involves walking, bending, stooping, crawling, and occasionally working in low light or confined spaces within a mobile environment. Part-time employees work a minimum of 16 hours per week.

Requirements

  • High school diploma or GED equivalent.
  • Current valid Massachusetts driver’s license.
  • At least one year of driving experience.
  • CPR certification; training and certification can be provided if needed.
  • At least 19 years of age.
  • Pass a pre-hire lift test and physical demonstrating ability to meet the position’s essential duties and physical, mental, and sensory requirements.
  • Pass a pre-hire drug screen and comply with drug screening at any and all times.
  • Satisfactory background check and Massachusetts CORI verification, required annually.
  • Acceptable motor vehicle driving record, verified annually.
  • Communicate effectively verbally and in writing and understand and carry out verbal and written instructions.
  • Use analytical skills to gather and interpret data in routine situations.
  • Exercise sound judgment in a stressful environment.
  • Lift and maneuver more than 125 pounds with assistance and without difficulty.
  • Repeatedly ascend and descend stairs and lift and carry more than 125 pounds up and down stairs.
  • Maneuver a patient-loaded wheelchair up and down three stairs without difficulty.
  • Sit or stand for long periods; walk without difficulty or affecting immediate performance of job-related duties; and bend, stoop, and crawl as necessary.
  • Occasionally work in low light and confined spaces and work within a mobile environment.
  • Commitment to providing exemplary customer service.

Nice To Haves

  • Previous driving experience in a commercial setting.
  • Experience with web-based applications and some Microsoft Office applications.

Responsibilities

  • Safely transport patients to and from medical appointments, procedures, and healthcare facilities.
  • Assist patients with entering and exiting the vehicle, ensuring their comfort and safety throughout the journey.
  • Properly secure wheelchairs for transportation.
  • Maintain a clean and well-equipped vehicle in accordance with safety and cleanliness standards.
  • Communicate with dispatchers, healthcare professionals, and patients to coordinate pick-up and drop-off times and locations.
  • Provide empathetic, professional, and respectful customer service to patients and their families.
  • Follow traffic laws and regulations and prioritize the safety of patients and other road users.
  • Adapt to changing schedules and patient needs.
  • Complete trip logs, mileage records, incident reports, and other required paperwork accurately and promptly.
  • Participate in ongoing training and professional development opportunities.
  • Uphold Cataldo Ambulance Service’s values and mission and promote excellence and compassion in interactions.
  • Maintain knowledge of and comply with company policies, procedures, and guidelines.
  • Maintain reliable attendance.
  • Complete other duties as requested and assigned.
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