CFSS Captain

Pinnacle Services Incorporated•Minneapolis, MN

8d•Hybrid

About The Position

The CFSS Captain is responsible for the direct supervision of CFSS coordinators. This is done by auditing employees’ work, performing performance evaluations, answering CFSS questions, and helping with coverage cases. The CFSS Captain maintains reduced active caseloads and must adhere to the same standards as the CFSS consultation coordinators regarding the quality of care. This role is ideal for someone who enjoys variety in their daily tasks and works with a diverse range of clients. A CFSS Captain holds significant responsibility as they manage both their caseloads and their team. Therefore, individuals who are seeking opportunities to consult, collaborate, and lead others will thrive in this position. The CFSS Captain reports to the CFSS Supervisor.

Requirements

Successfully pass a background study.
A bachelor’s degree or higher is required from an accredited four-year college or university in a related field.
Have a bachelor’s degree or higher in one of the following related fields: Occupational Therapy, Occupational Therapy Assistant, Physical Therapy, Physical Therapy Assistant, Psychology, Social Work, Speech-Language Pathology or Audiology, Professional Recreation staff, Nutrition and Dietetics, Dietetics, Sociology, Counseling Special Education, Rehabilitation Counseling or other Human Services fields.
Staff without a bachelor’s degree may substitute one year of relevant experience for the degree. Experience must involve direct work with people, but not in a lead role, and may include one of the following types of work: One year of full-time experience providing direct services to people with disabilities or adults aged 65 and older. One year of full-time experience coordinating or directing services for people with disabilities or adults aged 65 and older. Experience coordinating one’s own services.

Nice To Haves

Previous leadership experience.

Responsibilities

Supervising a team of CFSS consultation coordinators.
Managing billable unit expectations, approving paid time off, timecards, and expenses from direct reports.
Being that support for coordinators both seasoned and new to the position.
Offering and coordinating resources for the persons served being supported.
Monitoring service deliveries and ensuring the person's served needs are met.
Service plan development.
Attend regular meetings with persons served.
Provide direct reports with consultations regarding their caseloads.
Assist with training direct reports.
Conduct WIP audits using Planstreet dashboard/reports for each team member at a frequency approved by the CMS/CMA.