Banquet Captain

Santa Clara Development Corporation•Espanola, NM

9d•Onsite

About The Position

Responsible for assisting and ensuring standards are followed with the supervision of food and beverage banquet daily operations. Supervises the setup and execution of an event. Direct liaison between back of the house operations to banquet staff ensuring maximum customer service and satisfaction during an event, by orchestrating, through Banquet team, production of quality food and high standards of service. Responsible for training, motivation and supervision of F&B employees on assigned shift. Additionally, the F&B Supervisor will be expected to interact, on a constant basis, with guests to ensure their ultimate satisfaction and communicate any needs to be addressed in this regard.

Requirements

High school diploma or GED; 2 years’ experience in the Food and Beverage, Culinary, or related professional area.
Food handler certification and alcohol awareness certification required.

Responsibilities

Enforces performance standards, policies, and procedures in accordance with the Company’s mission and objectives.
Responsible for complying with all food and beverage health, liquor and safety regulations; as well as all federal, state and local applicable laws.
Supports and supervises effective monthly inventories and maintains inventory of banquet storage room and linen. Operates all department equipment as necessary and reports malfunction to the appropriate department.
Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
Communicates areas that need attention to staff and follows up to ensure understanding.
Encourages and builds mutual trust, respect, and cooperation among team members.
Stays readily available / approachable for all team members.
Ensuring exceptional guest service.
Serves as a role model to demonstrate appropriate behaviors.
Assists in ordering F&B supplies, cleaning supplies, and uniforms.
Sets priorities for all employees and aids as needed.
Responsible for communication of events, turn out via BEO email group and BEO meetings
Keep all areas clean & sanitized as directed.
Responsible for maintaining a consistent, regular attendance record.
Responsible for cleanliness, organization, and upkeep of banquet storage space & rooms.
Cover shifts as needed; Bartending, Serving.
Other duties as assigned by the F&B Director and Human Resources.