CFS Cancellations Coordinator

United Fidelity Bank
Onsite

About The Position

The CFS Registrations Coordinator is responsible for preparing and registering, via email, mail or website, all purchased finance, insurance, and after-sale products. This role involves interacting with internal and external customers at various levels, including associates on the CFS Registration team, Cancellation team, Schedule team, supervisors, and management. The day-to-day responsibilities include registering products daily from the CFS Registrations workflow via vendor portals and websites, processing assigned work accurately and timely to meet department requirements, ensuring weekly vendor payments with transmittals for all products sold, verifying product form accuracy, communicating registration problems to stores, producing high quality and quantity of work under deadline pressure, meeting or exceeding service level agreements, backing up and assisting other team members, and performing other projects and tasks as needed.

Requirements

  • Strong data entry skills
  • Effective analytical, problem-solving, organizational and time management skills, with the ability to meet commitments and deadlines
  • Experience handling high volume of processes in multiple computer database systems
  • Excellent follow-up and prioritization abilities
  • Communicate effectively with customer base
  • Ability to read, write, speak and understand the English language
  • Ability to work independently and as a team member in a deadline driven environment
  • Flexible work schedule to accommodate month end deadlines
  • Mandatory Black out day on last working day of the month

Nice To Haves

  • CFS Registrations Specialist

Responsibilities

  • Register products daily from CFS Registrations workflow via vendor portals, websites etc.
  • Process assigned work in an accurate and timely manner meeting all department requirements
  • Ensure that all payments are sent to vendors weekly with transmittals for all products sold
  • Verify accuracy of product forms
  • Communicate any registration problems to the stores (via Registration workflow)
  • Produce high quality and quantity of work while under deadline pressure
  • Meet or exceed service level agreements
  • Back up and assist other team members as needed
  • Perform any other outside projects and/or tasks as needed

Benefits

  • Competitive compensation
  • 401k matching
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Maternity benefits
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
  • Access to YouDecide discounts
  • Participation in DRVPNK mission
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