Certified Pharmacy Technician

Walgreens•Sussex, NJ

3d•$18 - $24

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties in accordance with Company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may also assist and coach pharmacy technicians in using pharmacy systems and cashiers in using pharmacy cash registers. The technician models and delivers a distinctive and delightful customer experience. The position supports pharmacy operations by entering patient and drug information, filling prescriptions, helping maintain workflow, reporting prescription errors, processing insurance claims, handling cash register transactions, assisting customers with products, and supporting inventory management. The technician may assist with clinical services and outreach to the local medical community, as well as help maintain a clean, orderly, and adequately stocked Pharmacy Department. The technician earns and maintains PTCB certification through the designated training program and/or state-required certification or registration, attends requested training, completes learning modules, earns continuing education credits, and maintains knowledge and skills in healthcare and pharmacy.

Requirements

Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist, under supervision, in the practice of pharmacy in accordance with state, federal, and company policies.
Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
Retrieve, count, and pour pharmaceutical drugs; verify medicines and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist on duty and follow company error and Quality Improvement Program procedures.
Follow the Good Faith Dispensing policy during applicable prescription dispensing activities.
Register related sales, collect and handle cash, and assist customers in locating over-the-counter products.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; file claims for overages, shortages, order errors, or damaged prescription-drug goods.
Assist the pharmacist with clinical services, including collecting and labeling blood or urine samples when required, and help coordinate services with Walgreens healthcare clinics and external providers.
Help develop and maintain relationships with local medical professionals and healthcare organizations through provider detailing and outreach.
Help ensure the Pharmacy Department is adequately stocked, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Engage customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
Develop strong relationships with valuable customers.
If PTCB certified, assist and coach pharmacy technicians in pharmacy-system operations and cashiers in pharmacy cash-register operations.
Earn and maintain PTCB certification or state-required certification/registration, attend training, complete requested PPLs, acquire continuing education credits, and maintain pharmacy and healthcare knowledge.