Certified Pharmacy Technician

Hy-Vee, Inc. • West Des Moines, IA

5d • Onsite

About The Position

Hy-Vee is hiring a Certified Pharmacy Technician for its Pharmacy Department. The role supports pharmacists in preparing and distributing prescription medications accurately and professionally, while helping customers and maintaining confidentiality and regulatory compliance. Duties include prescription processing, insurance billing, customer service, and inventory management. The work takes place in a fast-paced retail pharmacy and requires attention to detail, discretion, and teamwork.

Requirements

• High school diploma or equivalent.
• Certification as a licensed technician through a certified national program, with continuing education maintained to keep the license active.
• Vaccination certification if administering vaccines, as required by law.
• Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
• Ability to perform arithmetic, algebraic, and geometric calculations accurately.
• Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
• Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
• Ability to exercise discretion and integrity when handling confidential patient information.
• Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
• Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision in accordance with state and federal regulations.
• Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning duties.
• Successful completion of a pre-employment drug screen.

Nice To Haves

• Previous experience as a pharmacy technician or pharmacy clerk.

Responsibilities

• Provide prompt, friendly customer service and handle inquiries that do not require a pharmacist’s expertise or judgment.
• Accept written prescriptions and telephone refill requests at the supervising pharmacist’s discretion, and contact doctors’ offices about refill prescriptions as needed.
• Gather and maintain accurate patient information needed to prepare prescriptions.
• Assist pharmacists in preparing prescription drug products for dispensing; label containers and prepare prescriptions for mailing.
• Prepare and submit insurance claims, assist with third-party billing, and troubleshoot billing issues.
• File prescriptions after dispensing and report medication errors to appropriate personnel.
• Order, receive, and stock pharmacy supplies and log invoices as necessary.
• Perform cash transactions accurately.
• Administer vaccines as allowed by law and with required certification.
• Maintain cleanliness in the pharmacy and dispensing area.
• Protect the confidentiality of customers’ medical information in accordance with HIPAA and follow applicable pharmacy laws and regulations.
• Work collaboratively with co-workers to support customer satisfaction and a pleasant work environment.
• Assist in other store areas and take on special projects as assigned.
• Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
• Report to work as scheduled and on time.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED