Certified Pharmacy Technician

Walgreens • Golden, CO

2d • $19 - $26

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist, under direct supervision, in the practice of pharmacy and performs other Pharmacy Department duties in accordance with Company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may assist and coach pharmacy technicians in pharmacy-system operation and cashiers in using pharmacy cash registers. The technician models and delivers a distinctive and delightful customer experience.

The position supports prescription processing and dispensing, workflow, customer service, inventory management, clerical duties, and pharmacy operations. It may also support clinical services and outreach to the local medical community. The technician earns and maintains PTCB certification through the designated training program and/or state-required certification or registration, attends training, completes assigned learning modules, and acquires continuing education credits.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills to fill prescriptions accurately, including counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions to ensure a positive customer experience.
• Model and share customer-service best practices with team members, including proactive assistance, courtesy, and serving customers until their needs are met.
• Develop strong relationships with valuable customers.
• Assist the pharmacist under supervision in the practice of pharmacy in accordance with state, federal, and company policies; review and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Use pharmacy systems to enter patient and drug information accurately, retrieve, count and pour medications, verify medicines, check for possible interactions, and help maintain workflow and scheduling.
• Report prescription errors immediately to the pharmacist on duty and comply with company error-handling policies and the Quality Improvement Program.
• Follow the Walgreen Co. Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on the assigned cash register, collect and handle cash as required, and assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform other clerical duties assigned by the Pharmacy Manager.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; use asset-protection techniques and file claims for applicable shipment overages, shortages, errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Assist the Pharmacy Manager and Staff Pharmacist in maintaining relationships with the local medical community through provider detailing and outreach to healthcare groups, retirement homes, nursing homes, and other forums.
• Help maintain the Pharmacy Department's supplies, cleanliness, order, and appearance.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training, complete manager-requested PPLs, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed