Certified Pharmacy Technician

Walgreens•Los Gatos, CA

3d•$21 - $29

About The Position

Assists the pharmacist, under direct supervision and in accordance with state and federal regulations and company policies, in the practice of pharmacy and other Pharmacy Department duties. Uses pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, may assist and coach pharmacy technicians in pharmacy-system operations and cashiers in pharmacy register operations. Delivers a distinctive customer experience while supporting prescription processing, pharmacy operations, inventory, clinical services, and department maintenance. Earns and maintains PTCB certification through the designated training program and/or state-required certification or registration, and completes assigned training and continuing education.

Requirements

Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Greet and assist customers and patients, resolve issues, answer questions, and model customer-service practices; develop relationships with valuable customers.
Assist the pharmacist in the practice of pharmacy under supervision and comply with state, federal, and company policies, including the Pharmacy Code of Conduct and Good Faith Dispensing policy.
Use pharmacy systems to enter and verify patient and drug information; retrieve, count, and pour medications; verify prescriptions; and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Report prescription errors immediately and follow company procedures related to pharmacy errors and the Quality Improvement Program.
Register sales, handle cash as required, and assist customers in locating over-the-counter products.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly, and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection techniques and file claims for shipment overages, shortages, order errors, and damaged prescription drugs.
May assist pharmacists with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Support relationships with the local medical community through provider outreach and detailing to healthcare providers and community groups.
Maintain the Pharmacy Department’s supplies, cleanliness, order, and appearance.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification or state-required certification/registration, attend requested training, complete PPLs, obtain continuing education credits, and maintain pharmacy and healthcare knowledge.