Certified Pharmacy Technician

Hy-Vee, Inc.•Cedar Rapids, IA

About The Position

The Certified Pharmacy Technician provides prompt, efficient, and friendly customer service and assists pharmacists in preparing and distributing prescription medications. The technician is nationally certified and works in a retail pharmacy setting, handling prescription orders, patient information, prescription preparation, insurance claims, inventory, cash transactions, and pharmacy upkeep. The role requires adherence to pharmacy regulations and company policies, protection of customers’ private medical information, and reporting medication errors. Vaccines may be administered as permitted by law. This position frequently involves a fast work pace and handling multiple tasks, including filling prescriptions, answering telephone calls, and assisting customers. It includes occasional exposure to dangerous chemicals or solvents while compounding products and chemotherapy drugs. The position handles hazardous drugs, and exposure may cause acute and chronic effects; failure to follow pharmacy procedures may increase exposure risk. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • High school diploma or equivalent.
  • Certification as a licensed pharmacy technician through a certified national program.
  • Maintain continuing education requirements to keep the technician license active.
  • Ability to perform logical or scientific thinking to solve problems involving abstract and concrete variables.
  • Ability to perform arithmetic, algebraic, and geometric calculations.
  • Ability to compose original correspondence, follow technical manuals, interact with people, interview, counsel or advise people, and evaluate technical data.
  • Ability to exert up to 50 pounds of force occasionally, 10 pounds frequently, and negligible force constantly to move objects.
  • Visual ability including near and distance vision, depth perception, color vision, and field of vision, with or without correction.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Successful completion of a pre-employment drug screen.
  • Follow pharmacy policies and procedures for handling hazardous drugs.

Nice To Haves

  • Previous experience as a pharmacy technician or pharmacy clerk is preferred.
  • Vaccination certification, if applicable and required by law.

Responsibilities

  • Provide prompt, efficient, friendly, and customer-focused service, including greeting customers and assisting them with requests.
  • Answer telephone calls and provide helpful service to customers.
  • Handle inquiries that do not require a pharmacist’s expertise or judgment.
  • Accept written prescription orders and telephone refill requests at the supervising pharmacist’s discretion.
  • Take refill orders from or call physicians’ offices.
  • Gather and maintain patient information required to prepare prescriptions.
  • Assist pharmacists in preparing prescription drug products for dispensing.
  • Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
  • Prepare and submit insurance claims; assist with third-party insurance billing and troubleshooting.
  • File prescriptions after dispensing and report medication errors to appropriate personnel.
  • Order, receive, check in, and stock pharmacy supplies; log invoices as necessary.
  • Perform cash transactions and maintain cleanliness of the pharmacy and dispensing area.
  • Administer vaccines as allowed by law.
  • Follow pharmacy statutes and regulations, company policies, store guidelines, and personal hygiene and dress standards.
  • Report to work as scheduled and on time.
  • Assist in other store areas and perform other job-related duties and special projects as required.
  • Maintain confidentiality of customers’ private medical information.
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