Certified Pharmacy Technician

Walgreens • Boise, ID

5d • $18 - $24

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist, under direct supervision, in the practice of pharmacy and performs other Pharmacy Department duties in accordance with Company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may also assist and coach pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of pharmacy cash registers. The technician models and delivers a distinctive customer experience.

The role supports pharmacy operations by entering patient and prescription information, filling prescriptions, assisting with workflow and inventory, handling relevant customer service and clerical duties, and supporting clinical services as required. The technician must comply with applicable laws, company policies, and Walgreens pharmacy procedures.

The technician earns and maintains PTCB certification through the designated training program and/or state-required certification or registration. Otherwise, PTCB certification is required as a condition of promotion to senior technician. The position requires fluency in reading, writing, and speaking English (except in Puerto Rico) and willingness to work a flexible schedule, including evenings and weekends.

Requirements

• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist, under supervision, in the practice of pharmacy and perform other Pharmacy Department duties in accordance with state and federal regulations and Company policies.
• Use pharmacy systems to obtain patient and drug information, process prescriptions, and ensure information is entered correctly.
• Retrieve, count, and pour pharmaceutical drugs; verify medication accuracy and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors immediately to the pharmacist on duty and follow Company error-handling policies and the Quality Improvement Program.
• Follow the Company's Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Assist customers in locating products, including accompanying them to the OTC aisle when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
• Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Use Company asset-protection techniques and file claims for warehouse overages, shortages, order errors, or damaged prescription-drug goods.
• Assist pharmacists with clinical services, including collecting and properly labeling blood or urine samples when required, and help coordinate services with Walgreens healthcare clinics and external providers.
• Help maintain relationships with local medical providers and health groups through provider detailing and outreach to physicians, nurses, retirement homes, nursing homes, and other forums.
• Help keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with Company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration, as applicable.
• Attend training, complete requested PPLs, obtain continuing education credits, and maintain healthcare and pharmacy knowledge and skills.
• Model customer-service best practices, engage customers and patients, address questions and issues, and develop strong relationships with valuable customers.
• If PTCB certified, assist and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy cash registers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed