Certified Pharmacy Technician

Hy-Vee•Muscatine, IA

2d•Onsite

About The Position

Hy-Vee is seeking a Certified Pharmacy Technician to support pharmacists in preparing and distributing prescription medications accurately, professionally, and with care. The role includes prescription processing, insurance billing, customer service, and inventory duties while maintaining confidentiality and regulatory compliance. Technicians work in a fast-paced retail pharmacy, handling multiple tasks during each shift and helping create a positive experience for customers and coworkers. The position requires a high school diploma or equivalent and certification as a licensed technician through a certified national program, with continuing education requirements maintained to keep the license active. Previous experience as a pharmacy technician or pharmacy clerk is preferred. Vaccination certification is required when administering vaccines, as required by law. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

High school diploma or equivalent.
Certification as a licensed technician through a certified national program, with continuing education requirements maintained to keep the license active.
Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
Ability to perform arithmetic, algebraic, and geometric calculations accurately.
Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
Ability to maintain discretion and integrity when handling confidential patient information.
Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision in accordance with state and federal regulations.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning duties.
Ability to work with exposure to bloodborne pathogens and sharps associated with pharmacy operations and, where certified, immunization administration.
Successful completion of a pre-employment drug screen.

Nice To Haves

Previous experience as a pharmacy technician or pharmacy clerk.

Responsibilities

Provide prompt, friendly customer service and handle customer inquiries that do not require a pharmacist's expertise or judgment.
Accept new written prescription orders and telephoned refill requests at the supervising pharmacist's discretion.
Contact doctors' offices to take or request refill prescriptions as needed.
Gather and maintain accurate patient information required to prepare prescriptions.
Assist pharmacists in preparing prescription drug products for dispensing.
Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
File prescriptions after dispensing and report medication errors to appropriate personnel.
Order, check in, and stock pharmacy supplies, and log invoices as necessary.
Perform cash transactions accurately.
Administer vaccines as allowed by law and with required certification where applicable.
Maintain the cleanliness of the pharmacy and dispensing area.
Protect customers' private medical information in accordance with HIPAA and adhere to pharmacy statutes and regulations.
Work with coworkers as a team to support customer satisfaction and a pleasant work environment.
Assist in other areas of the store and take on special projects as assigned.
Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
Report to work as scheduled and on time.