Certified Peer Support Specialist – Psychosocial Rehabilitation (PSR)

Coastal Horizons Center•Wilmington, NC

2d•Onsite

About The Position

The Certified Peer Support Specialist provides peer support in a psychosocial rehabilitation (PSR) setting, using personal lived experience with mental health and/or substance use recovery to foster hope, resilience, and self-advocacy. The role involves building trusting relationships, supporting recovery, leading group discussions and activities, sharing coping strategies, and connecting participants with resources. The position works collaboratively with clinicians, case managers, and other staff to support individualized, person-centered care. This is a full-time, on-site position in Wilmington, North Carolina, serving New Hanover. The schedule is Monday through Friday.

Requirements

North Carolina Certified Peer Support Specialist (CPSS) certification.
Personal experience in recovery from a mental health disorder and/or substance use disorder.
Understanding of the role of PSR in promoting psychosocial skills and recovery-oriented services in a Medicaid-billed setting.
Considerable knowledge of the role of peer support in a PSR community.
Ability to connect and articulate lived experience appropriately and judiciously.
Considerable knowledge of community resources.
Knowledge of psychosocial, socioeconomic, and behavioral problems and their treatment.
Knowledge of laws, regulations, and policies governing the PSR program.
Effective oral and written communication skills.
Ability to perform basic life operational functions including stooping, reaching, walking, fingering, grasping, talking, hearing, and repetitive motions.
Ability to perform sedentary work, exerting up to 10 pounds of force occasionally and/or a negligible amount of force constantly or frequently to move objects.
Visual acuity to perform extensive reading.

Responsibilities

Provide individualized support to participants, fostering hope and promoting recovery by sharing relevant lived experience.
Lead peer support groups, wellness activities, and skill-building sessions focused on recovery, coping mechanisms, and empowerment.
Advocate for participants within the program and the broader community to help ensure access to services and resources.
Assist participants in setting and achieving personal goals related to employment, education, housing, and mental health.
Collaborate with clinicians, case managers, and other staff to develop individualized treatment plans and provide comprehensive, person-centered care.
Maintain accurate, timely, Medicaid-compliant records of services, progress, and participation in accordance with program and regulatory standards.
Provide emotional support during crises and connect participants with appropriate crisis intervention services when necessary.
Help participants connect with local recovery communities, support groups, and resources that promote independence and social inclusion.