Peer Specialist (Certified) North FL/Panhandle

Molina Healthcare•Long Beach, FL

10d

About The Position

Molina Healthcare of Florida is hiring a Certified Peer Specialist in Northern Florida or the Panhandle. Drawing on personal lived experience, the specialist supports and guides members in following their treatment plans and pursuing recovery. The role works closely with the Florida Behavioral Health Team and the case management team, providing peer support, coordinating follow-up on member needs, and offering wellness and recovery education to members and families. The position includes documentation and face-to-face visits as needed, and local travel may be required based on state or contractual requirements. Hours are Monday through Friday during standard business hours.

Requirements

At least 1 year of health care experience, preferably in a peer support capacity, or an equivalent combination of relevant education and experience.
Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job-related travel.
Demonstrated knowledge of community resources.
Knowledge of recovery processes and ability to facilitate recovery using established standardized behavioral health processes.
Ability to teach and engage members in basic problem-solving strategies that support self-directed recovery.
Strong attention to detail.
Ability to multitask between phone and various computer systems.
Ability to communicate with members by phone or in person and translate information accurately into contact notes.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office suite and applicable software programs.
Self-motivation, proactivity, strong documentation and communication skills, time management and organization, ability to work independently or as part of a team, and ability to handle stress well.
Clinical licensure and/or certification only if required by state contract, regulation, business operating model, or state board licensing mandates.

Nice To Haves

Certified Peer Support Specialist (CPSS).
Bilingual in English and Spanish.
Experience working with children.
Electronic medical records (EMR) system experience.
Managed care experience.
Peer support experience.
Experience in a psychiatric unit or behavioral health facility.
Knowledge of the Health Insurance Portability and Accountability Act (HIPAA).

Responsibilities

Provide peer support services to members with behavioral health needs or chemical dependency issues.
Collaborate with the multidisciplinary care team across the continuum to support member progress toward desired outcomes and contribute to quality, cost-effective care.
Support members with behavioral health issues, psychiatric disorders, chemical dependency issues, and/or physical illnesses.
Advocate for members by providing information, resources, and peer support in outpatient and inpatient settings.
Help members set and pursue recovery goals and work with care managers and/or treatment teams to identify steps toward those goals.
Contact member caregivers and follow up on identified member needs in coordination with the assigned case manager.
Provide wellness and recovery support and education to members and their families.
Complete documentation and conduct face-to-face visits as needed.
Travel locally when required by state or contractual requirements.