Certified Peer Navigator (2nd shift)
About The Position
The Fortune Society, in partnership with Community Healthcare Network (CHN), provides voluntary, person-centered court and community-based support to people with unmet needs who are released to the community after arraignment at Brooklyn Criminal Court or other Brooklyn court parts. The program connects participants with Fortune peer navigators and court advocates, court stakeholders, and CHN clinicians on a mobile medical unit (MMU). The position engages participants in screenings and assessments, identifies medical, behavioral health, and social determinants of health needs, makes internal and external referrals, and follows up on service engagement. It also provides on-site supervision, mentoring, and guidance to peer team members, including oversight of timely and accurate documentation. The role is fully on site, based in Brooklyn, and may occasionally require travel to other Fortune locations across New York City for program oversight, partner meetings, and trainings. The position is part of Fortune’s Behavioral Health unit and reports to the Behavioral Health Field Supervisor. The role is scheduled Tuesday through Saturday, 12:00 p.m. to 8:00 p.m. Fortune describes this as a growth opportunity. New MSW graduates may have the opportunity to move into Fortune outpatient treatment or MHOTRS programs after receiving licensure.
Requirements
- Bachelor’s degree preferred; candidates with a high school diploma or GED and at least two years of relevant experience in healthcare, social work, or mental health will be considered.
- Strong written and verbal communication skills.
- Ability to work independently with off-site supervision.
- Proficiency in Microsoft 365.
- Commitment to Fortune’s mission and ability to demonstrate compassion and understanding for participants at different stages of reentry.
- Ability to multitask, adapt, analyze needs rapidly, and connect people to services in a fast-paced environment.
- Working knowledge of New York State Health Home Care Management policies and procedures.
- Knowledge of Brooklyn court arraignment parts and ability to communicate effectively with legal entities.
- Ability to support and guide on-site peer team members and ensure documentation is completed appropriately and on time.
- Ability to perform additional responsibilities as needed.
Nice To Haves
- Working knowledge of MAPP, ePaces, or PSYCKES.
- Bilingual Spanish skills.
- Strong college internship or field experience; candidates with such experience will be considered.
- Relevant personal experience.
- A master’s degree in social work; new MSW graduates are identified as potential candidates for this growth opportunity.
Responsibilities
- Serve as a liaison among participants, court stakeholders, and CHN clinicians, coordinating with peers and MMU staff to support seamless transitions of care.
- Manage complex cases, particularly those involving psychiatric or substance use disorders.
- Offer supportive services, including peer services, medication assistance or healthcare linkages, housing screenings, and help with the HRA 2010e Supportive Housing Application.
- Check participants’ insurance status and, when needed, connect them with the NY State of Health Marketplace for assistance.
- Obtain baseline demographic information before or upon participants’ arrival at the MMU and assess their level of need in coordination with on-site clinical staff.
- Supervise, mentor, and advise peer team members on appropriate next steps, and ensure their activities are documented accurately and promptly.
- Complete preliminary on-site mental health assessments and coordinate with the Field Supervisor and/or MMU clinical team to determine the appropriate immediate level of care.
- Complete detailed needs assessments when appropriate, identify additional supportive service needs, and ensure referrals or connections are made, including to healthcare, detoxification or rehabilitation services, food pantries, and housing screenings.
- Ensure required consent forms are completed and follow-up appointments are provided before participants leave the MMU.
- Deliver services in accordance with best practices and document relevant information accurately and in real time in appropriate computer systems.
- Work with participants and peers, when possible, to identify barriers to care and strategies for overcoming them.
- Attend and participate in required MMU meetings and associated trainings.
- Engage in ongoing professional development.
- Travel occasionally to other NYC sites for program oversight, partner meetings, trainings, or related purposes.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
