Certified Peer Navigator (3rd Shift)

FORTUNE SOCIETY INC•New York, NY
•$36 - $36•Onsite

About The Position

The Fortune Society, in partnership with Community Healthcare Network (CHN), provides court- and community-based, person-centered, voluntary support to people with unmet needs who are released to the community following arraignment at Brooklyn Criminal Court or other Brooklyn court parts. The Certified Peer Navigator works with court advocates, court stakeholders, peers, and clinicians on CHN’s mobile medical unit (MMU) to support transitions of care and connect participants with services. The role involves engaging participants in screening and assessment, identifying medical, behavioral health, and social determinants of health needs, making referrals, and following up on service engagement. The position also supervises, mentors, and advises peer team members and ensures their activities are documented appropriately. This is a full-time, regular, non-exempt position based entirely on site, with a Tuesday-to-Saturday schedule from 3:00 p.m. to 11:00 p.m. Occasional travel to other NYC sites may be required.

Requirements

  • Bachelor’s degree preferred; candidates with a high school diploma or GED and at least two years of relevant experience in healthcare, social work, or mental health will be considered.
  • Candidates with strong college internship or field experience will also be considered.
  • Strong written and verbal communication skills.
  • Ability to work independently with off-site supervision.
  • Proficiency in MS 365.
  • Ability to perform additional responsibilities as needed.

Nice To Haves

  • Working knowledge of MAPP, ePaces, or PSYCKES.
  • Bilingual Spanish skills.
  • Relevant personal experience.
  • Strong college internship or field experience.

Responsibilities

  • Serve as a liaison among participants, court stakeholders, and CHN clinicians, coordinating with peers and MMU staff to support seamless transitions of care.
  • Manage complex cases, particularly those involving psychiatric or substance use disorders.
  • Offer supportive services, including peer services, medication assistance and healthcare linkages, housing screenings, and help with the HRA 2010e Supportive Housing Application.
  • Check participants’ insurance status and connect them with the NY State of Health Marketplace when needed.
  • Obtain baseline demographic information before or upon participants’ arrival at the MMU and assess their level of need in coordination with onsite clinical staff.
  • Supervise, mentor, and advise peer team members on appropriate next steps for participants, and ensure peer activity is accurately documented on time.
  • Complete preliminary onsite mental health assessments and coordinate with the Field Supervisor and/or MMU clinical team to determine the appropriate immediate level of care.
  • Complete detailed needs assessments when appropriate and make or coordinate referrals for medication assistance, ongoing healthcare, detox or other rehabilitative services, food pantry assistance, and housing screenings.
  • Ensure consent forms are completed and follow-up appointments are provided before participants leave the MMU.
  • Deliver services according to best practices and document relevant information accurately and in real time in appropriate computer systems.
  • Work with participants and peers to identify potential barriers to care and strategies to address them.
  • Attend and participate in required MMU meetings and associated trainings.
  • Engage in ongoing professional development.
  • Travel occasionally to other NYC sites for program oversight, partner meetings, or trainings as needed.
  • Perform other duties as assigned.
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