Certified Peer Navigator (1st Shift)
About The Position
The Fortune Society, in partnership with Community Healthcare Network (CHN), provides court- and community-based, person-centered, voluntary support to people with unmet needs returning to the community after arraignment at Brooklyn Criminal Court or other Brooklyn court parts. The program connects participants with peer support and clinical services through CHN’s mobile medical unit (MMU). The Certified Peer Navigator supports participants in identifying and addressing medical, behavioral health, and social needs; connects them with appropriate services; and follows up on engagement. The role includes working with court stakeholders, Fortune court advocates, peers, and MMU clinicians, as well as supervising and mentoring peer team members. This is an on-site growth position. The posting also describes it as an opportunity for new MSW graduates interested in potential movement into Fortune outpatient treatment programs after receiving licensure.
Requirements
- Bachelor’s degree preferred; candidates with a high school diploma or GED and at least two years of relevant healthcare, social work, or mental health experience will be considered.
- Strong college internship or field experience may be considered.
- Strong written and verbal communication skills.
- Ability to work independently with off-site supervision.
- Proficiency in MS 365.
- Commitment to Fortune’s mission and ability to work compassionately with participants at different stages of reentry.
- Ability to multitask, adapt, analyze needs rapidly, and connect people with services in a fast-paced environment.
- Working knowledge of New York State Health Home Care Management policies and procedures.
- Knowledge of court arraignment parts and ability to communicate effectively with legal entities.
- Ability to support peer team members and ensure timely, appropriate documentation.
- Ability to perform additional responsibilities as needed.
Nice To Haves
- Working knowledge of MAPP, ePaces, or PSYCKES.
- Bilingual Spanish skills.
- Relevant personal experience.
- Strong college internship or field experience.
Responsibilities
- Serve as a liaison among participants, court stakeholders, and CHN clinicians, collaborating with peers and MMU staff to support seamless transitions of care.
- Manage complex cases, particularly those involving psychiatric or substance use disorders.
- Offer supportive services, including peer services, medication assistance and healthcare linkages, housing screenings, and help with the HRA 2010e Supportive Housing Application.
- Check insurance status and connect individuals with the NY State of Health Marketplace when needed.
- Obtain baseline demographic information and assess participants’ level of need in coordination with on-site clinical staff.
- Supervise, mentor, and advise peer team members, and ensure peer activity is accurately documented on time.
- Complete preliminary on-site mental health assessments and coordinate with the Field Supervisor and/or MMU clinical team to determine the appropriate immediate level of care.
- Complete detailed needs assessments when appropriate and arrange referrals or connections to services such as ongoing healthcare, detox or other rehabilitative services, food pantries, and housing screenings.
- Ensure consent forms are completed and provide follow-up appointments before participants leave the MMU.
- Deliver services in accordance with best practices and accurately document relevant information in computer systems in real time.
- Work with participants and peers to identify barriers to care and strategies to overcome them.
- Attend required MMU meetings and associated trainings.
- Engage in ongoing professional development.
- Travel occasionally to other NYC sites for program oversight, partner meetings, or trainings.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
