About The Position

Banner University Medical Center Tucson is seeking a Certified Patient Care Assistant to join its 24-bed abdominal transplant and surgical oncology unit. The unit cares for abdominal transplant patients, including kidney, liver, and pancreas transplant patients, as well as surgical oncology patients. This fast-paced role provides routine patient care to promote comfort and support the overall plan of care, while also collecting and documenting patient data and performing unit-support functions. The position works under supervision and is responsible for an assigned unit, with a strong focus on customer service and interaction with staff, patients, families, and physicians. The role is full-time, with three 12-hour day shifts from 6:00 a.m. to 6:30 p.m. Weekend and holiday rotations are required. Self-scheduling is available for shifts and weekend coverage. An 18% night-shift differential and a flat $1-per-hour weekend-shift differential are noted when applicable. The role includes the option to participate in a variety of health, financial, and security benefits.

Requirements

  • High school diploma, GED, or equivalent working knowledge.
  • Current BLS certification.
  • Current Certified Nursing Assistant (CNA) certification in the state of practice is required for new hires in Tucson.
  • Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer service experience.
  • Excellent organizational skills and effective human relations and communication skills.
  • Working knowledge of medical terminology, computer literacy, and keyboarding skills.
  • Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
  • Depending on department assignment, successful completion of a unit-approved basic electrocardiogram interpretation course, electroencephalographic interpretation course, or on-the-job training.
  • Employees in specified behavioral health settings serving children, and Banner Home Care AZ employees, must have and maintain an Arizona Fingerprint Clearance Card; an Arizona Criminal History Affidavit must be signed upon hire where specified.

Nice To Haves

  • Licensed Nursing Assistant (LNA) licensure in Arizona.
  • Recent healthcare experience.
  • Successful completion of an approved unit secretary program.
  • Additional related education and/or experience.

Responsibilities

  • Assist patients with activities of daily living, hygiene, mobility, and nutritional intake.
  • Collect patient specimens and data, including vital signs, input/output, and other delegated measurements, and document objective data and routine care in accordance with policy and standards.
  • Transport patient specimens and report abnormalities or changes in patient health status and response to treatment to a licensed professional.
  • Communicate patient status accurately and completely to other caregivers to promote continuity of care.
  • Perform delegated procedures and use equipment within demonstrated competencies and state scope of practice; procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
  • Provide supplies, support, and assistance to medical staff and patients for unit-specific procedures under the direct supervision of a licensed professional.
  • Perform receptionist and clerical duties, support communication and information flow, and participate in resolving customer problems or refer them to the appropriate person.
  • Maintain patient records, including admission, transfer, and discharge information, progress notes, and consent forms; scan or file reports and chart forms and keep forms and patient education materials accessible.
  • Assist with ordering patient specimens and may transcribe and process physician orders using the electronic medical record.
  • Maintain office, dietary, and medical supplies; complete requisitions, reconcile deliveries, and track electronic equipment such as patient ID scanners and laptop computers.
  • Depending on assignment, transport patients, including pre-operative and immediate post-operative patients to critical care, and participate in operating room turnover.

Benefits

  • Option to participate in a variety of health, financial, and security benefits.
  • 18% night-shift differential, if applicable.
  • Flat $1-per-hour weekend-shift differential, if applicable.
  • Self-scheduling tool for shift and weekend coverage.
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