Certified or Registered Medical Assistant - SCHERTZ

HealthTexas Primary Care Doctors•Schertz, TX

5d•Onsite

About The Position

The Certified or Registered Medical Assistant assists medical providers with physical examinations, carries out nursing treatments, and performs other health care procedures according to provider orders. The role requires developing a working knowledge of clinic policies and procedures, building positive public and workplace relationships, and contributing to HealthTexas’s growth and success while upholding its mission, vision, and values. Associates are expected to demonstrate integrity, compassion, synergy, and stewardship in their work. The position provides patient care and clinic support in a medical office environment. Duties include preparing patients and examination rooms, taking and recording vital signs, assisting with or performing clinical procedures, administering ordered medications and immunizations, documenting care and test results in the electronic medical record, coordinating outside referrals and testing, and completing related administrative work. Associates may travel to other sites for training or to meet business or patient needs. Clinic hours vary by location, and associates rotate assigned eight-hour shifts.

Requirements

At least one year of prior experience as a Medical Assistant in a clinical environment, or successful completion of an externship within a HealthTexas clinic.
High school diploma or GED equivalent.
CPR certification.
Phlebotomy and/or venipuncture certificate may be required.
Detail-oriented, patient-service-focused, motivated, positive, and self-starting approach.
Ability to work well with healthcare providers and clinical staff and provide quality patient care.
Computer, fax machine, and copier skills; knowledge of Microsoft Word and Excel.
Knowledge of basic medical terminology.
Ability to multitask and work under stressful conditions, including receiving constructive criticism.
Ability to communicate respectfully with people regardless of sexual, racial, ethnic, or economic status.
Knowledge of EMR skills and ability to prioritize tasks and organize workflow.
Ability to meet attendance requirements and assist patients in an emergency.
Ability to perform the essential job functions, including required physical tasks and work in a clinic environment.

Nice To Haves

Successful completion of a recognized Medical Assistant Certification program is preferred.
Bilingual language skills may be used to translate or interpret for patients, family members, or colleagues.

Responsibilities

Provide excellent customer service to patients and other customers and maintain timely patient flow.
Maintain patient privacy and document care in accordance with HIPAA, HealthTexas, and compliance policies and procedures.
Prepare patients for provider examinations and assist them with walking, standing, or sitting when needed.
Prepare equipment and supplies and assist providers with patient treatment and testing.
Perform or assist with procedures such as EKGs, Holter monitoring, stress tests, pulmonary function tests, dABI, WWE, wound care, flu/strep/HCG testing, glucose checks and teaching, fit cards, Unna boots, ear lavage, CoaguChek, nebulizer treatments, and phlebotomy.
Measure and record height, weight, temperature, respiration, blood pressure, and pulse rate; review medications.
Prepare, organize, and sterilize rooms, tools, and equipment; stock and maintain clean examination rooms; and properly dispose of contaminated materials.
Update patient care plans under provider direction; prepare, organize, and inspect patient charts.
Assist with scheduling specialists, procedures, and diagnostic imaging testing outside HealthTexas Medical Group.
Document test and examination results, review results with the provider, and document provider instructions.
Input and monitor patient electronic medical record information during examinations.
Administer medications, injections, and immunizations as ordered, document them in the EMR, and scan consents.
Maintain clinic inventories of medications and supplies.
Provide CPR if needed.
Take, receive, and relay messages among providers, patients, and pharmacies; complete patient-care paperwork and scan documents into patient charts in ECW.
Refill maintenance medications as allowed by HealthTexas Medical Group.
Assist patients with advance directives.
Follow HealthTexas Medical Group policies and procedures, including human resources, clinic, administrative, HIPAA, and compliance policies.
Use OSHA and HIPAA precautions, including universal precautions, to protect patients and self; follow PPE guidelines.
Perform laboratory quality controls and update control logs.
Use language skills to translate or interpret for patients, family members, or colleagues when applicable to bilingual associates’ duties.
Perform other duties as assigned.
Travel to other sites as requested for training or business and patient needs.