Certified Nursing Assistant - Rockbridge

Carilion Clinic•Lexington, VA

2d•$19 - $26•Onsite

About The Position

The Clinical Associate provides clinical and clerical support for quality patient care under the direction of licensed staff, physicians, or mid-level practitioners. The role includes basic clinical services related to patient care, cleanliness, safety, and comfort, as well as receptionist and unit-resource duties. Depending on the department, the Clinical Associate may function as a nursing assistant, monitor technician, transport technician, or phlebotomist, provided the required competencies, training, certifications, and approvals are in place. The position supports the health-care team by collecting patient assessment data, reviewing medical records and orders, maintaining department supplies and equipment, assisting with patient flow and registration, and handling communications and scheduling. In applicable settings, duties also include patient transport, monitoring and documenting EKG rhythms, observing epilepsy-monitoring video, collecting and processing blood specimens, and assisting with admissions, transfers, and discharges. The role requires a high school diploma or equivalent, effective interpersonal, communication, and teamwork skills, organization, self-motivation, and knowledge of office procedures and equipment. AHA BLS-HCP is required. Additional CNA, monitor technician, phlebotomy, and sheath-related training or certification requirements apply when working in areas where those skills are needed.

Requirements

High school graduate or equivalent.
AHA BLS-HCP required.
If working in a Critical Access Area, Certified Nursing Assistant qualification is required; must have successfully completed a nursing assistant course or completed one through Carilion.
If working in a monitored area, successful completion of Carilion Monitor Technician courses is required.
If working in an area requiring phlebotomy or sheath-related skills, successful completion of the applicable Carilion phlebotomy and sheath courses is required.
Effective interpersonal, communication, and teamwork skills.
Organized and self-motivated.
Knowledge of office procedures and equipment.

Responsibilities

Provide basic clinical and clerical support under the direction of licensed staff, physicians, or mid-level practitioners.
Provide basic nursing care and perform advanced technical skills according to established standards and applicable competencies.
Collect patient assessment data, including height, weight, vital signs, chief complaint or symptoms, and current medications.
Review medical records, provider orders, and outstanding orders; notify nurses about stat orders and medication changes.
Update patient demographics and insurance information; answer phones, schedule appointments, receive and relay messages, and enter refill requests.
Assist with referrals, authorizations, and pre-authorizations as directed.
Order, stock, organize, and maintain department supplies and equipment.
Clean and prepare unit-based equipment between patients and operate and maintain general office equipment.
Monitor the cleanliness of waiting and break rooms and perform safety and environmental rounds.
Transport patients, supplies, specimens, and equipment within the facility, as applicable.
Assist with registration and welcome patients and visitors; provide courteous telephone and in-person service.
Receive and screen telephone and patient-call-system requests, route calls, and accurately relay messages.
Support department or unit staff scheduling, including lunch assignments.
Assist with admissions, transfers, discharges, patient flow, and scheduling therapeutic and diagnostic procedures as competencies allow.
Maintain regulatory compliance through checks such as refrigerator, code cart, glucose meter, and equipment-room checks.
On monitored units, function as a nursing assistant and monitor technician when required; observe, interpret, and document cardiac rhythms and report significant changes to the RN.
In Clinical Transport, monitor patient condition during transport and procedures, use the transportation algorithm to determine follow-up for urgent or emergent needs, and maintain transport-system data.
Observe epilepsy-monitoring video and notify the nurse of events, alarms, concerning movements, restlessness, or unsafe attempts to leave bed.
When qualified and approved, obtain blood specimens, review orders for medical necessity, verify questionable test nomenclature, and prepare specimens for laboratory delivery.
Participate in the sitter process when competencies are appropriate.
Contribute to the orientation and career development of others and demonstrate respect, dignity, kindness, and empathy.
Follow company policies, procedures, ethical standards, and code of conduct, and support Carilion's mission, vision, and values.