Certified Nursing Assistant Unit Clerk - Medical Surgical - Night Shift

Mercyhealth Wisconsin and Illinois•Lake Geneva, WI
•$19 - $27•Onsite

About The Position

The Certified Nursing Assistant Unit Clerk prepares records, processes orders, and provides patient care in a hospital setting in support of the nursing philosophy. The role is based on Mercy Walworth’s Medical Surgical floor, which includes SCU/ICU/Step Down and has 25 beds. The position is scheduled for 24 hours per week on the night shift and may float to other units based on identified needs. The role combines unit-clerk responsibilities—such as maintaining patient records, processing orders and charges, managing supplies, and supporting communications—with CNA patient-care duties performed according to applicable standards, routines, and policies. It also supports unit operations by assembling patient folders and charts and setting up Rauland responder, Vocera, and Versus systems for new staff. The position includes responsibilities for interviewing and training CNAs and for planning, assigning, and directing work.

Requirements

  • Completion of a CNA program.
  • Completion of a Unit Clerk course or equivalent on-the-job training; training can be provided.
  • Wisconsin Nursing Assistant Certification.
  • Approved CPR or BLS certification required within 90 days.
  • Demonstrated problem-solving, technical, interpersonal, motivational, professionalism, safety, adaptability, attendance, and dependability skills as described in the posting.
  • Use appropriate equipment for partner and patient safety, such as lifts and gait belts.

Nice To Haves

  • Completion of an advanced CNA program.

Responsibilities

  • Process orders and patient charges accurately and promptly, and verify the accuracy of charges entered.
  • Answer telephone calls and call lights appropriately and promptly, providing information or relaying messages to patients and staff.
  • Direct visitors to patient rooms and assist with visitor wayfinding to create a welcoming environment.
  • Maintain medical records for current patients.
  • Maintain supplies by scanning, stocking, ordering supplies, and disposing of expired or damaged items.
  • Provide assigned patient care according to CNA job duties and expectations, standards of care, shift routines, and policies and procedures.
  • Document care provided according to standards.
  • Maintain a clean work and patient environment.
  • Float to various units based on identified needs.
  • Participate in department and unit performance-improvement activities.
  • Assemble patient folders and charts for the unit.
  • Set up Rauland responder, Vocera, and Versus systems for new staff.
  • Interview and train CNAs; plan, assign, and direct work.

Benefits

  • Medical, dental, and vision coverage
  • Life and disability insurance
  • FSA/HSA options
  • Accruing paid time off
  • Paid parental and caregiver leave
  • Career advancement and educational opportunities
  • Tuition and certification reimbursement
  • Well-being programs
  • Employee discounts
  • On-demand pay
  • Financial education
  • Annual recognition and awards events
  • Partner appreciation days
  • Family entertainment and attractions discounts
  • Community service and improvement opportunities
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