About The Position

The Certified Nursing Assistant Unit Clerk prepares records, processes orders, and provides patient care in a hospital setting while supporting the nursing philosophy. This role is on the Mercy Walworth Medical Surgical floor, which includes SCU/ICU/Step Down and has 25 beds. The schedule is 24 hours per week on the night shift. The position may float to various units based on identified needs. Responsibilities include maintaining patient records and supplies, supporting unit operations, and providing care according to CNA duties, standards, and procedures. The role also includes interviewing and training CNAs and planning, assigning, and directing work. Mercyhealth describes itself as an integrated health system serving northern Illinois and southern Wisconsin, with seven hospitals, 85 primary and specialty clinics, and more than 7,500 professionals. It offers competitive pay and a comprehensive benefits package.

Requirements

  • Completion of a CNA program.
  • Wisconsin Nursing Assistant Certification.
  • Approved CPR or BLS certification within 90 days.
  • Demonstrated problem-solving, technical, interpersonal, motivational, professional, safety, adaptability, attendance, punctuality, and dependability skills, as described in the posting.
  • Use appropriate equipment for partner and patient safety, such as lifts and gait belts.

Nice To Haves

  • Completion of an advanced CNA program.
  • Completion of a Unit Clerk course; equivalent on-the-job training may be provided.

Responsibilities

  • Process orders and patient charges accurately and promptly, and verify the accuracy of charges entered.
  • Answer telephone calls and call lights promptly and appropriately; provide information or relay messages to patients and staff.
  • Direct visitors to patient rooms and assist with visitor wayfinding to create a welcoming environment.
  • Maintain medical records for current patients.
  • Maintain supplies by scanning, stocking, ordering replacements, and disposing of expired or damaged supplies.
  • Provide assigned patient care according to CNA duties, standards of care, shift routines, and policies and procedures.
  • Document care provided according to standards.
  • Maintain a clean work and patient environment.
  • Float to various units based on identified needs.
  • Participate in department and unit performance-improvement activities.
  • Assemble patient folders and charts for the unit.
  • Set up Rauland responder, Vocera, and Versus for new staff.
  • Interview and train CNAs; plan, assign, and direct work.

Benefits

  • Medical, dental, and vision insurance
  • Life and disability insurance
  • FSA/HSA options
  • Generous, accruing paid time off
  • Paid parental and caregiver leave
  • Career advancement and educational opportunities
  • Tuition and certification reimbursement
  • Well-being programs
  • Employee discounts
  • On-demand pay
  • Financial education
  • Annual recognition and awards events
  • Partner appreciation days
  • Family entertainment and attractions discounts
  • Community service and improvement opportunities
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