The Certified Medical Assistant provides patient support and communication while facilitating an exceptional patient experience that builds satisfaction, trust, and organizational loyalty. The role welcomes and prepares patients for appointments, shares relevant information about their visits, and clearly explains the services they are scheduled to receive. The Medical Assistant performs clinical support activities, including point-of-care testing, EKGs, phlebotomy, specimen processing, medication administration as directed, and patient instructions. The role also maintains treatment rooms and equipment, completes quality controls and equipment checks, and participates in brand marketing by engaging patients in the vestibule.
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Job Type
Full-time
Education Level
High school or GED