The Certified Medical Assistant supports patients and communicates with them to facilitate an exceptional experience and build satisfaction, trust, and organizational loyalty. The role welcomes and prepares patients for appointments, shares relevant visit information, and clearly explains the services they are scheduled to receive. The Medical Assistant performs clinical and administrative patient-care tasks, including point-of-care testing, EKGs, phlebotomy, specimen processing, medication administration as directed, and maintaining treatment rooms and equipment. The role also helps build patient trust through compassionate interactions, quality controls, and equipment checks, and supports brand marketing by engaging patients in the vestibule.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED