Certified Medical Assistant (CMA)

Thedacare•Town of Grand Chute, WI

24d•Onsite

About The Position

The Certified Medical Assistant provides patient-centered, specialized, evidence-based care across the continuum using a team-based approach to address patients’ physical and psychosocial needs. Under the supervision of a physician, advanced practice clinician, RN, or nurse leader, the assistant performs patient-centered care and collaborates with the care team to support high-quality patient outcomes. The role contributes to clinic goals through compassionate, safe care and a commitment to continuous growth and professional development. The position is scheduled Monday through Friday, 7:30 AM to 5:00 PM, with no weekends or holidays. It is a 0.9 FTE role with 36 scheduled weekly hours at ThedaCare Physicians Appleton Gateway Drive in Appleton, Wisconsin.

Requirements

Valid certification or registration through AAMA, AMT, NHA, or NCCT, or a valid State of Wisconsin Licensed Practical Nurse license.
American Heart Association Healthcare Provider Basic Life Support (BLS).
Ability to move freely, including standing, stooping, walking, bending, pushing, and pulling, and to lift up to 50 pounds without assistance.
Manual dexterity and hand-eye coordination to perform patient care procedures.
Ability to comply with department-specific competencies.

Responsibilities

Receive and execute orders from the overseeing, delegating, or supervising physician or advanced practice clinician.
Room patients; obtain and document vital signs and pertinent health information; validate medication reconciliation completion; and prepare patients for examinations.
Provide documentation support for complex documentation in the electronic health record during provider visits.
Collaborate with the care team to meet patient care needs and support quality, cost-effective, and safe care practices.
Address situations or decisions to ensure patient concerns and needs are met.
Reinforce patient education to improve care outcomes and promote safe patient practices.
Assist the provider or RN in performing and documenting tests and procedures.
Assist with patient discharge after office visits, reinforce the after-visit summary, and help complete medication, laboratory, and radiology orders as needed.
Maintain professional and therapeutic relationships with patients, families, team members, and providers.
Participate in patient panel management and work with care team members to monitor patients who may benefit from recommended health screenings, preventive services, and chronic disease tracking interventions.