Certified Medical Assistant - Urgent Care Clinic

UNC Health•Hendersonville, NC
•Onsite

About The Position

The Certified Medical Assistant (CMA) is the front line of clinical care in an urgent care clinic. The CMA interviews and initiates care for clinic patients and supports care delivery through specimen collection and communication of test results. The position is onsite, full time, and follows a rotating schedule for 36 standard hours per week.

Requirements

  • Hold a current Medical Assistant certification. Accepted credentials are CCMA issued by NHA; CMA issued by AAMA; RMA issued by AMT; NCMA issued by NCCT; or CMA issued by ARMA.
  • Hold BLS certification.
  • Be able to lift supplies and equipment regularly and actively navigate the clinical area.

Nice To Haves

  • Prior work experience in a clinical setting.

Responsibilities

  • Interview patients and document history of present illness, medication reconciliation, and allergy history.
  • Measure vital signs and perform standard testing according to clinic procedures.
  • Coordinate and perform follow-on procedures as directed by a provider, including onsite testing, specimen collection, and wound care.
  • Assist with provider-performed procedures such as suture application or splinting.
  • Communicate with patients about their care in a timely and effective manner, notify them of test and lab results, and explain practice policies and procedures using cultural competency and active listening.
  • Document care in the electronic medical record (EMR) and ensure required documentation and forms are complete.
  • Collect and prepare specimens for testing and transport to an offsite laboratory.
  • Maintain and monitor consumable supplies and medications to support ongoing clinical operations.
  • Promote a safe, clean, and secure clinical environment, including applying standard precautions and infection-control principles.
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