Certified Medical Assistant (CMA) - Oncology Services

Mercy Health BSMH • Youngstown, OH

3d

About The Position

The Certified Medical Assistant works closely with the primary care physician to deliver excellent patient care, ensuring services are provided within the Medical Assisting scope and state guidelines. The role reviews and updates health records, measures vital signs, and prepares treatment rooms for examinations. The position is part of Mercy Health’s patient-focused, faith-based organization, whose mission is to enhance health and well-being through compassionate, collaborative, excellent, and respectful care.

Requirements

• High school degree or GED.
• Active Medical Assisting certification from an accepted organization: CMA (American Association of Medical Assistants), RMA (American Medical Technologists), CCMA (National Healthcareer Association), NRCMA (National Association for Health Professionals), or NCMA (National Center for Competency Testing).
• If unable to obtain Medical Assistant certification, Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable; ABR-OE is not accepted in South Carolina.
• BLS Basic Life Support from the American Heart Association is required at hire for Roper St. Francis Healthcare locations. At Bon Secours Mercy Health, it is preferred at hire and required before independent patient care.
• Problem-solving skills, basic computer skills, and excellent communication and interpersonal skills.
• Ability to engage professionally with staff and patients.

Nice To Haves

• One year of medical assistant healthcare experience (preferred, not required).
• Two years of clerical experience in a physician’s office (preferred, not required).
• BLS Basic Life Support from the American Heart Association at hire for Bon Secours Mercy Health locations (preferred; required before independent patient care).

Responsibilities

• Greet patients and community members respectfully and provide excellent customer service.
• Prepare and review patient charts for upcoming visits, verifying diagnostic test results, hospital reports, and other medical records are correct and up to date.
• Measure vital signs, including pulse rate, respiration, blood pressure, weight, and height.
• Perform departmental clerical duties, including checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
• Troubleshoot and resolve problems promptly.
• Perform other duties as assigned.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support. Benefits may vary based on market and employment status.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED