Medical Assistant, Certified - Family Practice / Wesley Chapel

Florida Medical Clinic•Wesley Chapel, FL

11d•Onsite

About The Position

The Certified Medical Assistant provides patient care in an ambulatory Family Practice setting under the direction of a physician or Advanced Practice Provider (APP). The position is based at 27343 Wesley Chapel Blvd, Wesley Chapel, Florida, and follows a Monday–Friday, 8 a.m.–5 p.m. schedule. The Medical Assistant gathers patient information, prepares patients for examinations, assists providers during examinations and procedures, provides routine treatments, and administers approved medication types. The role also includes documenting care, entering medication and diagnostic orders under provider direction, handling calls, coordinating specialty testing and consultations, and supporting reception, scheduling, and patient discharge as needed. The employee is accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues and is expected to follow Orlando Health policies, safety and infection-control practices, and applicable regulatory standards.

Requirements

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or at least one year of verifiable and applicable work experience as a Certified Medical Assistant in a patient-care setting.
Maintain current BLS Healthcare Provider Certification.
Maintain current certification or registration through an accepted medical assistant credentialing agency; credentials from an unlisted agency may be considered case by case.

Responsibilities

Be accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
Participate in quality initiatives, goal attainment, and clinical outcome process-improvement activities.
Communicate effectively and professionally with patients and family members, and collaborate with administrative and operations staff.
Gather patient data through interviews and observation.
Help patients and families prepare for examinations.
Assist the physician or APP during examinations and procedures.
Demonstrate competency in practice-specific tasks and skills.
Provide routine treatments and administer approved medication types.
Document patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies.
Act as a patient liaison by coordinating specialty testing and specialty physician consultations and providing scheduling information.
Process incoming and outgoing calls independently and professionally using sound clinical judgment.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Follow Orlando Health and department-specific policies, procedures, value statements, and Commitment to Excellent standards.
Maintain personal and patient safety practices and follow infection-control standards.
Maintain reasonably regular and punctual attendance consistent with applicable policies and laws.
Provide care and assess data appropriate to the age-specific needs of patients in the assigned department or unit.
Demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting standards.
Use supplies efficiently.
Assist the business office as needed with patient reception, scheduling, and discharge.