Certified Medical Assistant- Urgent Care @ Cherokee Health Park

5000 Wellstar Medical Group, LLC

10h • Onsite

About The Position

Wellstar is seeking a Certified Medical Assistant (MA) to join their team at Cherokee Health Park. The MA will provide support to physicians and other healthcare professionals by performing clinical and administrative tasks to ensure efficient patient care delivery. This role involves working closely with patients, handling both front- and back-office functions in a fast-paced medical setting. The Medical Assistant functions under the direction of the Nurse Supervisor and/or Practice/Office Manager. Key responsibilities include gathering and recording vital signs and other pertinent patient information, preparing patients for exams, assisting during treatments, coordinating tests and follow-up care, and recording treatment in the medical record. The MA recognizes patient's needs and symptoms in advance and responds appropriately, always keeping patient safety and the patient experience at the center of care delivery. The MA demonstrates competency and skills to serve patients of all ages. Performs other duties as necessary related to front office tasks and registration, laboratory and x-ray testing.

Requirements

• High School Diploma General or GED General or Other / Certificate Medical Assisting
• BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
• CMA - Cert Medical Assistant or MEDCA - Certified Clinical & Administrative Medical Assistant or NCMA - National Certified Medical Assistant or RMA - Registered Medical Assistant or CCMA - Certified Clinical Medical Assistant
• Current certification from one of the following medical assisting credentialing bodies: AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), NAHP (NRCMA) Upon Hire Required
• Must be able to work quickly and efficiently to assure patient comfort and satisfaction. High
• Ability to read, write and speak the English language; basic computer skills required. High
• Must be organized and attentive to detail. High
• Ability to engage in teamwork and maintain positive working relationships. High

Nice To Haves

• Experience in the physician practice setting
• Experience in the urgent care setting
• Experience performing phlebotomy
• Experience performing x-rays
• Will provide training within the first 90 days

Responsibilities

• Provides patient care in accordance with recognized clinical practice guidelines and standards set forth by the American Association of Medical Assistants (AAMA) or similar organizations.
• Adheres to federal, state, and local laws and regulations as well as organizational and industry standards for clinical care.
• Upholds all health care system/organizational and WMG policies and procedures and clinical competencies put forth by this job description.
• Rotates among various clinical and non-clinical service areas such as lab, x-ray, and front office.
• Provides relationship-based, patient-centered care that is consistent with population-specific characteristics (e.g., age, gender, disease, etc.) in a manner that adapts service delivery to reflect an understanding of cultural diversity.
• Partners with the patient and significant others and/or family (as appropriate); keeping the patient at ease in the office through a collaborative and communicative approach to all care rendered.
• Registers patient upon entry to the facility.
• Prepares patient for the visit with the physicians/APPs.
• Prepares rooms and equipment, and aids physicians/APPs with treatment of patients.
• Carries out orders generated from the office visit.
• Responds to patient requests generated outside of the office visit.
• Maintains the safety needs of the patient at all times.
• Collaborates with providers, nurses, and clinical staff to uphold continuity and consistency of care.
• Participates in daily huddles, staff meetings, and medical group, or system workgroups/committees to represent the voice of the medical assistant.
• Demonstrates teamwork and collaboration by practicing in an inclusive manner that promotes the recruitment and retention of all healthcare team members.
• Participates in quality improvement initiatives to ensure alignment with best practices in medical assisting.
• May be asked to serve as a preceptor to assist in the onboarding and/or training of new team members, trainees, or students.
• Assists with cross-training of other team members.
• Completes all initial and ongoing professional competency assessments, required mandatory education, and population-specific education.
• Demonstrates leadership by identifying areas for improvement in care delivery and suggesting innovative solutions.
• Participates in workgroups, committees, and shared decision-making groups.
• Regularly reflects on personal performance and areas of strength or weakness. Uses this insight to seek out relevant training or mentorship to continuously improve.
• Supports efficient and effective use of material resources in a fiscally responsible manner.
• Minimizes waste of medical supplies and medications.
• Alerts supervisors or ordering staff when supplies are running low.
• May be asked to provide staffing coverage for absences, vacations, and leave.
• Performs x-ray procedures to assist providers in the treatment of patients.
• Prepares and positions patients for x-ray procedures, ensuring all proper techniques, including radiation protection.
• Obtains optimum views as ordered by the provider.
• Processes images and reviews for proper identification and quality control.
• Completes and maintains logs, reports, and documentation.
• Properly starts lab equipment daily, maintains daily logs, and required documentation.
• Responsible for specimen collection, including phlebotomy and Point of Care testing according to orders and appropriate collection and testing standards.
• Performs laboratory tests according to orders and instructions.
• Orders and stocks supplies weekly.
• Performs daily quality control and cleaning procedures according to guidelines.
• Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Benefits

• Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees