Certified Medical Assistant (CMA) - Physician Practice - East Palestine Primary Care

Mercy Health • East Palestine, OH

3d

About The Position

The Certified Medical Assistant is a key member of the primary care team, working closely with the physician to provide excellent patient care within the Medical Assisting scope of practice and applicable state guidelines. The role includes reviewing and updating health records, measuring vital signs, and preparing treatment rooms for examinations.

The position also provides respectful customer service to patients and the community, prepares and reviews patient charts, verifies that diagnostic results and other medical records are current, and performs clerical tasks such as inventory checks, supply stocking, referral tracking, and answering phones. The Certified Medical Assistant must troubleshoot and resolve problems promptly and perform other duties as assigned.

Requirements

• High school degree or GED.
• Obtain active Medical Assisting certification within 12 months of the start date from an accepted certifying organization. If certification cannot be obtained, Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable, except in South Carolina.
• Possess problem-solving and basic computer skills, along with excellent communication and interpersonal skills.
• Engage with staff and patients in a professional manner.

Nice To Haves

• One year of medical assistant healthcare experience.
• Two years of clerical experience in a physician’s office.
• BLS Basic Life Support certification from the American Heart Association is preferred at hire for BSMH locations and required before independent patient care.

Responsibilities

• Greet patients and community members respectfully and provide excellent customer service.
• Prepare and review patient charts before visits, verifying that diagnostic test results, hospital reports, and other medical records are correct and up to date.
• Measure vital signs, including pulse rate, respiration, blood pressure, weight, and height.
• Perform related clerical duties, including checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
• Troubleshoot and resolve problems promptly.
• Perform other duties as assigned.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED