About The Position

The Certified Medical Assistant works closely with a primary care physician to deliver patient care while staying within the Medical Assisting scope and state guidelines. The role includes reviewing and updating health records, measuring vital signs, and preparing treatment rooms for examinations. The position is with Eisenhower Primary Care at Mercy Health.

Requirements

  • High school degree or GED.
  • Obtain active Medical Assisting certification within 12 months of the start date. Accepted certifications are CMA, RMA, CCMA, NRCMA, or NCMA. If unable to obtain MA certification, ABR-OE is acceptable, except in South Carolina.
  • BLS Basic Life Support from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; preferred at hire and required before independent patient care at BSMH.
  • Problem-solving skills, basic computer skills, and excellent communication and interpersonal skills.
  • Engage with staff and patients in a professional manner.

Nice To Haves

  • One year of medical assistant healthcare experience.
  • Two years of clerical experience in a physician’s office.
  • BLS Basic Life Support certification at hire where it is listed as preferred.

Responsibilities

  • Greet patients and community members respectfully and provide excellent customer service.
  • Prepare and review patient charts for upcoming visits, verifying that diagnostic test results, hospital reports, and other medical records are correct and up to date.
  • Measure vital signs, including pulse rate, respiration, blood pressure, weight, and height.
  • Perform departmental clerical duties such as checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
  • Troubleshoot and resolve problems promptly.
  • Perform other duties as assigned.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.
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