Certified Medical Assistant - Primary Care @ East Paulding

Wellstar Health System•Baltimore, MD

About The Position

The Medical Assistant works under the direction of a physician, clinical lead, clinical nurse supervisor, nurse supervisor, and/or office manager. The role anticipates patient needs, provides care under physician direction, prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, records treatment in medical records, and helps explain patient instructions to patients and families. The Medical Assistant must demonstrate competency in serving patients from neonatal through geriatric populations. The position may also perform front-office registration, laboratory testing, and radiology functions within a specialty setting. Responsibilities span clinical and non-clinical duties, diagnostic imaging, laboratory work, patient liaison activities, collaboration, professional development, evidence-based practice, and resource support. The role promotes safe, quality, patient-centered care, follows organizational policies and standards, and supports effective use of human and material resources.

Requirements

High school diploma or GED.
Medical Assisting certificate.
Medical Assistant credential from AAMA, AMT, NHA, or NCCT, obtained by passing the credentialing examination and maintained currently; required upon hire.
Basic Life Support (BLS) or BLS Instructor certification; required upon hire.
Complete the required OSHA training course for radiology equipment operators within 60 days of hire.
Specific experience in the practice specialty is required.
Organized and attentive to detail.
Able to work quickly and efficiently to support patient comfort and satisfaction.
Able to communicate and understand verbal and written English, use technology to support clinical care, and demonstrate basic computer skills.
Able to adhere to the WellStar Credo and Code of Conduct.

Nice To Haves

Work experience in a practice setting.
Radiology experience; training may be provided within the first 60 days.
Phlebotomy certification; training may be provided within the first 60 days.

Responsibilities

Register patients and perform required registration operations.
Prepare equipment and rooms, assist physicians with patient treatment, obtain vital signs, and perform other patient-preparation duties.
Rotate among clinical and non-clinical service areas, including laboratory, x-ray, and front office.
Attend to patient safety needs and cross-train other team members.
Perform radiographic and other diagnostic imaging procedures; prepare and position patients, apply radiation-protection techniques, obtain ordered views, process images, check identification and image quality, and maintain logs and documentation.
Start laboratory equipment, maintain logs, perform ordered laboratory tests, draw blood, conduct point-of-care testing, order and stock supplies, and complete quality-control and cleaning procedures.
Provide culturally responsive, relationship-based, patient-centered care and partner with patients and families as appropriate.
Coordinate safe, quality patient care and documentation through inclusive interdisciplinary communication and respectful teamwork.
Complete competency assessments and required education; may precept new Medical Assistants or students and serve as a role model.
Promote evidence-based practice, participate in product value analysis and data collection, and consult appropriate resources to address clinical questions.
Follow healthcare system policies, procedures, clinical competencies, legal and accreditation requirements, and safety standards; may serve as a practice Safety Coach.
Plan for patient care across the care continuum and participate in developing protocols and procedures when called upon or through self-initiation.
Support efficient and effective use of human and material resources.