Certified Medical Assistant (CMA)- Austell Surgical Specialist

Wellstar Health System•Austell, GA

About The Position

The Medical Assistant (MA) supports physicians and other healthcare professionals by performing clinical and administrative tasks that facilitate efficient patient care in a fast-paced medical setting. Working under the direction of the Nurse Supervisor and/or Practice/Office Manager, the MA handles front- and back-office functions, gathers and records vital signs and other relevant patient information, prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, and records treatment in the medical record. The MA anticipates patient needs and symptoms and responds appropriately, prioritizing patient safety and experience. The role requires competency to serve patients of all ages. The MA delivers relationship-based, patient-centered care adapted to patients’ population-specific characteristics and cultural diversity. The position collaborates with patients, families, providers, nurses, and other staff; supports continuity of care; and may assist with front-office functions such as check-in, check-out, and scheduling. The MA participates in team meetings, quality improvement, professional development, and resource conservation, and may help onboard or train new team members, trainees, or students. The MA complies with applicable laws, clinical standards, and Wellstar policies and performs other duties as assigned.

Requirements

High school diploma/GED and a medical assisting certificate.
Upon hire, hold a current certification from one of the following credentialing bodies: AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), or NAHP (NRCMA).
Upon hire, hold a current Basic Life Support card from the American Heart Association; accepted listed credentials also include ARC-BLS and BLS-I.
Able to work quickly and efficiently to support patient comfort and satisfaction.
High ability to read, write, and speak English.
Basic computer skills.
Strong organization and attention to detail.
Ability to work as part of a team and maintain positive working relationships.

Nice To Haves

Experience in a physician practice setting is preferred.
At least one year of experience in the area or specialty to which the candidate is applying is preferred.

Responsibilities

Provide relationship-based, patient-centered care that reflects patients’ characteristics and cultural diversity.
Partner and communicate with patients and, when appropriate, their significant others or families to support a comfortable and collaborative care experience.
Prepare patients for visits with physicians and advanced practice providers.
Prepare rooms and equipment and assist physicians and advanced practice providers with patient treatment.
Carry out orders generated during office visits and respond to patient requests received outside visits.
Maintain patient safety at all times.
As needed, assist with front-office operations, including check-in, check-out, scheduling, and other non-clinical functions.
Provide care in accordance with recognized clinical practice guidelines and standards for medical assisting.
Follow applicable laws, regulations, organizational policies, and clinical competencies.
Collaborate with providers, nurses, and clinical staff to support continuity and consistency of care.
Participate in daily huddles, staff meetings, and medical group or system workgroups and committees.
Participate in quality improvement initiatives and contribute to best practices in medical assisting.
As requested, serve as a preceptor for onboarding or training team members, trainees, or students.
Complete initial and ongoing competency assessments, mandatory education, and population-specific education.
Identify opportunities to improve care delivery and suggest solutions; pursue training or mentorship for continued development.
Use supplies and medications efficiently, minimize waste, and alert supervisors or ordering staff when supplies are running low.
As requested, provide staffing coverage for absences, vacation, and leave.
Perform other assigned duties and comply with Wellstar Health System policies, standards of work, and code of conduct.