Certified Medical Assistant (CMA)- Alpharetta Ortho& Sports Med

Wellstar•Alpharetta, GA

About The Position

The Musculoskeletal (MSK) Certified Medical Assistant works under the direction of a physician or advanced practice provider, nurse supervisor or clinical lead, and/or practice or office manager. The role anticipates patient needs and provides care under physician direction, including preparing patients for examinations, assisting with treatments, coordinating tests and follow-up care, documenting in the medical record, and explaining instructions to patients and families. The CMA demonstrates competency in serving patients of all ages, from neonates through older adults. The position rotates among clinical and non-clinical service areas, including x-ray where performed and the front office. Duties may include patient registration, room preparation, vital signs, clinical assistance, medical scribing, care coordination, imaging and laboratory tasks where applicable, and patient communication. The CMA contributes to safe, respectful, patient-centered care, effective teamwork, professional development, evidence-based practice, and responsible use of resources. Other duties may be assigned, and the employee must comply with Wellstar policies, standards of work, and code of conduct.

Requirements

High school diploma, GED, or required Medical Assisting certificate.
Upon hire, hold a current Medical Assistant credential after successfully passing an examination from AAMA, AMT, NHA, or NCCT.
Hold one of the listed certifications upon hire: BLS, ARC-BLS, BLS-I, CMA, MEDCA, NCMA, RMA, or CCMA.
Be organized and attentive to detail.
Work quickly and efficiently to support patient comfort and satisfaction.
Communicate and understand verbal and written English, use technology to support clinical care, and possess basic computer skills.
Adhere to the Wellstar Credo and Code of Conduct.

Nice To Haves

Work experience in a physician practice setting.
Specific experience in the practice specialty.
Radiology experience; training may be provided within the first 60 days in applicable areas.

Responsibilities

Rotate among clinical and non-clinical service areas, such as x-ray where performed and the front office.
Register patients upon arrival and assist with completion of FMLA forms.
Coordinate and communicate information with Workers Compensation Adjusters.
Order clinical supplies, stock exam rooms, and prepare rooms for physician treatment.
Perform vital signs and gather information to prepare patients for provider examinations.
Assist physicians and advanced practice providers with bracing, splinting, casting, injections, and suture and staple removal.
Perform basic wound care under physician or advanced practice provider direction.
Assist as a medical scribe by documenting progress notes and entering orders.
Assist with preparation of pharmaceutical refills for provider approval.
Perform surgery precertification; schedule surgery, postoperative therapy, and home health care.
Assist with durable medical equipment orders and patient instruction.
Maintain required clinical logs for cast saws, eyewash stations, emergency boxes, and oxygen tanks.
Assist with medical assistant student clinical rotations and mentorship, and cross-train team members.
Assist with patient calls and inquiries, escalating triage calls to an RN, APP, or physician.
Anticipate and maintain patient safety needs and ensure accurate, timely EMR documentation.
Perform radiographic and other diagnostic imaging procedures where applicable; prepare and position patients, use proper techniques including radiation protection, obtain ordered views, and process images while checking identification and quality.
Cross-train team members in applicable diagnostic imaging duties and complete and maintain related logs, reports, and documentation.
Process, log, and prepare laboratory specimens for shipment.
Provide relationship-based, patient-centered care adapted to patient population characteristics and cultural diversity; partner with patients and families, explain provider instructions, and keep patient goals central to care.
Practice according to current clinical practice standards and promote safe, quality care through interdisciplinary communication and timely documentation.
Complete initial and ongoing competency assessments, mandatory education, and population-specific education; may serve as a preceptor and role model for staff or students.
Promote evidence-based practice, uphold organizational policies and clinical standards, and participate in data collection and practice inquiry; may serve as a practice Safety Coach.
Plan proactively for patient care across the care continuum and participate in developing protocols and procedures when called upon or through self-initiation in collaboration with the care team.
Support efficient and effective use of human and material resources.
Perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.