Certified Medical Assistant (CMA) - Physician Practice - Howland Medical Center

Mercy Health BSMH • Warren, OH

6d

About The Position

The Certified Medical Assistant works closely with a primary care physician to deliver excellent patient care while ensuring services remain within the Medical Assisting scope and state guidelines. The role reviews and updates health records, measures vital signs, and prepares treatment rooms for examinations. The Certified Medical Assistant also provides respectful service to patients and the community, performs related clerical duties, and troubleshoots problems promptly.

Requirements

• High school degree or GED.
• Obtain an active medical assisting certification within 12 months of the start date. Accepted certifications include CMA, RMA, CCMA, NRCMA, or NCMA.
• If unable to obtain MA certification, ABR-OE is acceptable, except in South Carolina.
• Possess problem-solving skills, basic computer skills, and excellent communication and interpersonal skills.
• Engage with staff and patients in a professional manner.

Nice To Haves

• One year of medical assistant healthcare experience.
• Two years of clerical experience in a physician’s office.
• BLS Basic Life Support certification from the American Heart Association is preferred at hire for BSMH locations, and required before independent patient care.

Responsibilities

• Greet patients and members of the community respectfully and provide excellent customer service.
• Prepare and review patient charts for upcoming visits, verifying diagnostic test results, hospital reports, and other medical records are correct and up to date.
• Measure vital signs, including pulse rate, respiration, blood pressure, weight, and height.
• Perform departmental clerical duties, including checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
• Troubleshoot and resolve problems promptly.
• Perform other duties as assigned.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED