About The Position

The Certified Medical Assistant works closely with a primary care physician to deliver patient care within the Medical Assisting scope and applicable state guidelines. The role reviews and updates health records, measures vital signs, and prepares treatment rooms for examinations. It also provides respectful customer service to patients and the community and supports the physician practice with clerical tasks and problem-solving. A high school diploma or GED is required. An active Medical Assisting certification from one of the listed organizations is required within 12 months of the start date. If the incumbent cannot obtain MA certification, Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable, except in South Carolina. BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH. One year of medical assistant healthcare experience and two years of clerical experience in a physician’s office are preferred but not required. The position requires problem-solving and basic computer skills, excellent communication and interpersonal skills, and the ability to engage professionally with staff and patients.

Requirements

  • High school degree or GED.
  • Obtain active Medical Assisting certification within 12 months of the start date from an accepted certifying organization: CMA (American Association of Medical Assistants), RMA (American Medical Technologists), CCMA (National Healthcareer Association), NRCMA (National Association for Health Professionals), or NCMA (National Center for Competency Testing).
  • If unable to obtain MA certification, ABR-OE is acceptable, except in South Carolina.
  • BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; for BSMH it is preferred at hire and required before independent patient care.
  • Problem-solving skills and basic computer skills.
  • Excellent communication and interpersonal skills.
  • Ability to engage professionally with staff and patients.

Nice To Haves

  • One year of medical assistant healthcare experience.
  • Two years of clerical experience in a physician’s office.
  • BLS Basic Life Support certification at hire for BSMH.

Responsibilities

  • Greet patients and members of the community respectfully and provide excellent customer service.
  • Prepare and review patient charts for upcoming visits, verifying diagnostic test results, hospital reports, and other medical records are correct and up to date.
  • Measure vital signs, including pulse rate, respiration, blood pressure, weight, and height.
  • Perform departmental clerical duties, such as checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
  • Troubleshoot and resolve problems promptly.
  • Perform other duties as assigned.

Benefits

  • Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.
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