Certified Medical Assistant- CMA

Geisinger•State College, PA

About The Position

The Certified Medical Assistant supports patient care and clinic operations by preparing patients and examination rooms, assisting providers, performing clinical tasks within demonstrated competency, and completing administrative work. The role obtains and documents patient visit information in the electronic medical record, including reason for visit, weight, vital signs, screening information, medication review, and other pertinent details. It assists patients in preparing for provider visits while protecting their safety and privacy. Clinical duties may include performing EKGs, wound dressings, supporting minor surgical procedures and ancillary examinations, preparing and administering medications in accordance with policy (excluding intravenous medications), completing ordered tests and treatments, collecting laboratory specimens, and performing phlebotomy. The role also supports laboratory functions as trained and overseen by the laboratory, prepares and cleans instruments, follows sterilization and infection-prevention protocols, and monitors diagnostic equipment for proper operation and maintenance needs. Administrative and communication duties include maintaining accurate medical records, using electronic medical record and scheduling systems, facilitating appointments, completing referrals and pre-authorizations, collecting co-payments, handling reports, and communicating with patients as directed by the provider. The assistant may reinforce patient education, help orient new personnel, and inventory non-controlled medical/surgical supplies and pharmaceuticals. Work is typically performed in a clinical environment, and travel may be required. The position is scheduled for 40 hours per week on the day shift and is regular employment. A $3,000 bonus is available to those who qualify.

Requirements

  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification is required.
  • Certification must be from one of the listed governing associations: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
  • Graduate from a specialty training program is required.
  • Basic Life Support certification is required within 6 months.
  • Communication, customer service, multitasking, and teamwork skills.

Nice To Haves

  • Graduation from an accredited one-year certificate or two-year diploma Medical Assistant program is preferred.
  • At least one year of related work experience is preferred.

Responsibilities

  • Obtain and document patients’ reasons for visits, weight, vital signs, screening information, medication reviews, and other pertinent information in the electronic medical record.
  • Set up and clean examination and treatment rooms between patients, following infection-prevention protocols.
  • Assist patients in preparing for provider visits while ensuring their safety and privacy.
  • Provide direct patient care as directed by the provider and within demonstrated competency, including EKGs, wound dressings, and support during minor surgical procedures and ancillary examinations.
  • Prepare and administer medications according to policy after validation of knowledge and competency; do not administer intravenous medications.
  • Complete tests and treatments ordered by providers according to policy and demonstrated competency.
  • Collect and prepare laboratory specimens and complete associated paperwork accurately and efficiently.
  • Perform phlebotomy and, as trained and overseen by the laboratory, assist with laboratory testing, reporting, and quality assurance functions.
  • Perform receptionist and clerical duties, including matching and filing ancillary, consultation, and other medical reports in patient records.
  • Document information in appropriate sections of the medical record and use designated electronic medical record and scheduling systems.
  • Facilitate timely patient appointments, complete referrals and pre-authorizations, and collect co-payments.
  • Assist with orientation of new personnel under the direction of the provider and/or site lead.
  • Carry out and document patient communications as directed, prioritize communications to the provider, and respond to patient questions and requests.
  • Reinforce patient education as directed by the provider.
  • May inventory non-controlled medical/surgical supplies and pharmaceuticals, check expiration dates, document utilization, and maintain adequate supply levels.
  • May access storage/supply areas for non-controlled medications and transport those medications as needed by the clinic or unit.
  • Prepare and clean instruments and follow sterilization and disinfection protocols, including high-level disinfection when applicable.
  • Follow hand hygiene and appropriate infection-prevention precautions.
  • Inspect diagnostic equipment and instrumentation and identify preventive or corrective maintenance needs.
  • Participate in patient safety and quality improvement programs.
  • Comply with job-specific obligations and organizational policies and procedures.

Benefits

  • Medical, dental, and vision benefits beginning on day one, with three medical plan choices and an expanded network option for out-of-area employees and dependents.
  • Pre-tax healthcare and dependent care flexible spending accounts and a health savings account with employer contribution.
  • Company-paid life insurance and short- and long-term disability coverage.
  • 401(k) plan with automatic Geisinger contributions.
  • Paid time off plan with accrual described as generous.
  • Tuition reimbursement of up to $5,000 per calendar year.
  • MyHealth Rewards wellness program with a financial incentive.
  • Adoption and fertility assistance, parental leave pay, and military leave pay.
  • Free Care.com membership with discounted backup care.
  • Employee Assistance Program with referrals for childcare, eldercare, and pet care; free legal guidance, mental health visits, work-life support, and digital self-help tools.
  • Voluntary benefits including accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
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