Certified Medical Assistant - Ballantyne Dermatology

Tryon Medical Partners•Charlotte, NC

About The Position

The Certified Medical Assistant performs clinical and administrative duties, including assisting physicians and physician assistants with patient care and managing clerical, environmental, and logistical tasks. The position supports the Dermatology team at Ballantyne and is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m. Medical assistants must adhere to the MA scope of practice and protect patient health information through confidentiality, authorized access for treatment, and data security. Clinical work includes preparing patients and exam rooms, collecting histories and vital signs, assisting with examinations and minor procedures, administering medications and injections as permitted, performing testing and specimen collection, and supporting follow-up, referrals, refills, and patient communications. Administrative duties include maintaining complete medical records, coordinating information with care providers, processing forms and authorizations, and scheduling appointments. Environmental and logistical work includes maintaining infection control, sterilizing instruments, stocking supplies, disposing of biohazard waste, and completing required equipment and safety checks. The role may require work at different Tryon office locations.

Requirements

High school diploma or equivalent and completion of an accredited Medical Assisting program (CAAHEP or ABHES).
Maintain American Heart Association or American Red Cross BLS certification.
Complete the Hepatitis B Vaccine and Flu Vaccine Form; candidates may decline vaccination through a declination form or provide vaccination records from a previous employer.
Complete a TB test.
Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of a completed externship in a medical office.
Experience or skills in electrocardiogram (EKG), vital signs, venipuncture, capillary procedures, and injections.
Experience using an EHR.
Experience serving customers in person and by phone.
Ability to walk, stand, sit, lift, reach, stoop, bend, push, and pull consistently.
Ability to lift and support 35 pounds.
Ability to concentrate on details and use a computer for long periods.
Adhere to the medical assistant scope of practice and protect patient health information.

Nice To Haves

Medical Assistant certification.

Responsibilities

Escort patients to exam or procedure rooms; interview patients; measure vital signs; collect patient histories; perform screenings and other examination preparations; and document information in patient charts.
Assist patients with walking, transfers, dressing, and specimen collection.
Perform nursing procedures under the supervision of a physician or physician assistant.
Assist physicians and physician assistants in exam rooms and provide patients and families with instructions as directed.
Respond to patient-care telephone calls and messages; take messages and provide feedback or answers to patient, physician, and pharmacy calls as directed.
Collect information and process messages from patients and front-office staff for physicians and physician assistants.
Administer drugs through permitted routes other than IV, including injections.
Assist with minor surgery, including surgical tray setup, pre- and post-surgical care, dressing application, and suture removal.
Instruct patients on assistive devices, body mechanics, and home care.
Initiate laboratory procedures in accordance with OSHA guidelines and quality-control methods, including CLIA-waived testing, capillary punctures, venipunctures, and handling urine, throat, vaginal, stool, and sputum specimens.
Initiate electrocardiography testing, including mounting.
Schedule appointments and referrals and follow up to ensure physician orders are completed.
Process medication refills, reconcile laboratory information, and complete medication forms and prior authorizations.
Monitor and check assigned Athena boxes and other assigned boxes for coverage.
Work at different Tryon office locations as needed and perform other duties as assigned.
Assemble and maintain patients’ health information, including symptoms, medical history, examination results, X-ray reports, laboratory tests, diagnoses, and treatment plans.
Ensure related reports, laboratory results, and other information are available in medical records before appointments.
Review forms for completion, proper identification, signatures, and required information in the EHR.
Communicate with physicians and other health professionals to clarify diagnoses or obtain additional information.
Obtain and send patient medical records to support care delivery, ensuring records are sent within one work day of chart completion to physicians involved in the patient’s care.
Obtain laboratory and X-ray reports, hospital notes, and referral information; complete forms and requisitions; and schedule physician and ancillary appointments.
Update charts and alert physicians when charts are incomplete or have not been completed within established time standards.
Check schedules and organize patient flow.
Set up instruments and equipment according to department protocols.
Clean exam and procedure rooms, instruments, and equipment between visits to maintain infection control.
Perform medical and surgical asepsis, sterilization, instrument wrapping, and autoclaving.
Clean the sterilizer according to its maintenance program and maintain appropriate records.
Stock exam rooms; order, sort, and store medical supplies.
Dispose of and monitor biohazard waste.
Maintain required logs and checks, including refrigerator temperatures, emergency medications, expired medications, oxygen, and cold sterilization fluid changes.